AmeriPro Roofing, a nationwide industry leader for over 25 years is hiring an AR/AP Specialist to join our Accounting division. The AP/AR Specialist supports AmeriPro' s end-to-end accounts receivable operations, including customer billing support, cash application, collections activity, and account maintenance. This role is responsible for accurate processing, timely follow-up, and strong customer service to help ensure prompt payment, clean aging, and compliant documentation. The Specialist partners closely with the Director of Accounting and cross-functional teams to resolve discrepancies and improve cash flow.
How you will make an impact (Areas of responsibility)
Cash Application & Daily Processing
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Apply daily customer payments (ACH, wire, checks, lockbox) to the correct invoices and accounts using remittance details.
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Monitor and resolve unapplied cash, short pays, overpays, and unidentified remittances; coordinate with customers to obtain support as needed.
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Maintain accurate customer account balances and ensure clean transaction coding and documentation.
Billing Support & Customer Account Maintenance
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Assist with invoice preparation support, including validating billing back-up (activity reports, rate tables, approvals) and ensuring invoice packages are complete.
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Maintain customer master data (contacts, billing addresses, portals, payment terms) in accordance with policy and internal controls.
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Support customer portal submissions and ensure invoices/backup are delivered via required channels.
Collections Support & Dispute Coordination
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Conduct routine collection outreach (email/phone) for past-due invoices and document actions taken.
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Track customer responses, payment commitments, and follow-up dates; escalate issues to the Sr. Analyst when needed.
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Log and support dispute resolution by gathering documentation and coordinating with Operations/Commercial teams.
Reconciliations, Reporting & Close Support
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Support weekly/monthly AR reconciliations (cash clearing, unapplied cash, customer credits) and assist in resolving variances.
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Help prepare AR aging schedules, collection logs, and supporting schedules needed for month-end close.
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Maintain filing and audit-ready documentation for AR transactions, adjustments, and customer communications.
Process & Controls
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Follow established SOPs and internal control requirements; promptly identify and report control gaps or process issues.
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Participate in process improvements, including standard work updates, reporting enhancements, and automation efforts.
What you will bring
Required experience
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Associate's or Bachelor's degree in Accounting/Finance/Business preferred not required
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Prior experience with accounts receivable (cash application, billing support, collections, or related).
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Proficiency in Excel (filters, pivots, lookups) and comfort working in ERP/accounting systems.
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Strong attention to detail, data accuracy, and documentation discipline.
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Effective communication skills and a professional, customer-service mindset.
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Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Preferred
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Experience with high-volume B2B invoicing and collections.
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Familiarity with customer portals, lockbox processing, or EDI invoicing.
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Experience in aviation services, logistics, or multi-site operations.
Location & Schedule
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100% on-site, Office-based with standard business hours.
Compensation and Benefits:
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Base Salary $50,000 - $55,000 / year (based on experience)
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PTO-Vacation, and Sick Time
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Full insurance benefits including PPO, Dental, Vision, Personal Accident, and Life Insurance
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401(k) with Employer Match
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Company Paid Holidays
ADA Specifications
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Requires ability to communicate and interact with others in the English language, both oral and written
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Requires ability to use computers and other office equipment
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Requires ability to sit for extended periods of time
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Repetitive motions that may include the wrists, hands, and/or fingers
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Ability to pass all pre-screening clearances applicable to position qualifications
Why Join our team?
At AmeriPro Roofing, we don't just offer jobs; we build careers within the nation’s #1 residential roofing contractor. With a history of excellence since 2000 and over 150,000 successful projects, we provide the stability of an industry leader combined with the energy of a rapidly growing team currently operating in over 40 markets across 19 states.
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