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Accounts Receivable Analyst

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CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com .

Job Summary:

Collaborate with our largest, highest revenue customer accounts to ensure payments are received and posted timely and accurately. Reconciles billing and receivables to assure accuracy and communicate to customers timely and consistently. Accountable for the cash forecasting and bad debt reporting processes, as well as communicating to Finance and Treasury leadership. Provides general research, analysis, and problem-solving tasks; to provide highest level of service and effectiveness within the Finance Shared Services Center. Provides basic analysis and recommendations to Management and stakeholders. Participates in the implementation of projects. Maintain strong, collaborative relationships with internal and external partners, to ensure service to accounts is superlative. Ensures compliance with company policies within their scope.


Perform a wide range of tasks in support of Accounts Receivable / Shared Services, such as: major customer accounts management, reconciliations, cash collections, and billing adjustments. Administers cash forecasting and bad debt allowance calculation and reporting. The Accounts Receivable Analyst is a team player who supports Management with department and/or Finance objectives, projects, audit compliance, and ad-hoc reporting.

Education & Experience

  • Minimum of 2 years’ experience in accounts receivable, accounting, credit, and/or business-related roles
  • Associate’s degree preferred, or equivalent work experience in Accounting, Business, or a related field
  • Experience with Microsoft Dynamics, Oracle, and other ERP/business applications is beneficial

Technical & Professional Skills

  • Good understanding of accounts receivable and general accounting principles
  • Analytical thinking with strong business acumen
  • Ability to review policies and procedures and exercise sound judgment
  • Proficient in producing highly accurate, quality-oriented output
  • Strong organizational, multi-tasking, and time-management skills
  • Ability to focus and remain on task in a fast-paced, evolving work environment
  • Flexible and adaptable to changes in systems and processes

Communication & Collaboration

  • Strong oral and written communication skills
  • Friendly, collaborative, and team-oriented
  • Customer service and support-focused
  • Reliable self-starter, able to work independently with minimal supervision
  • Able to enlist support and collaborate across teams when needed

Personal Attributes

  • Strong sense of urgency and ability to deliver results
  • Critical thinking skills with the ability to proactively resolve problems
  • Hunger to learn and grow in a dynamic environment

Work Environment:

  • Onsite 5-days a week in office
  • Standard office environment
  • Sedentary to light physical effort necessary to perform work assigned.
  • Extensive computer work.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $55,401.00 and $73,868.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

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  • Collaborates with AR, AP, Accounting, and other departments and teams within Shared Services to achieve strategic business and operational tasks and objectives.
  • Assess risk for top tier Accounts Receivable portfolio.
  • Coordinates & administers the regional, monthly cash forecasting process.
  • Completes monthly Bad Debt reporting process.
  • Provides monthly collections reporting and general analysis.
  • Communicates with external customers and internal groups regularly to provide up to date cash collections expectations.
  • Works to mitigate collection risk and performs timely customer reconciliations to stay in front of AR aging.
  • Completes the finalization of daily ACH payments within bank website.
  • Participate and/or leads cross-functional projects
  • Provide payment and payment terms analysis to ensure accurate aging and DSO.
  • Participate in balance sheet and audit reviews.
  • Assist with credit limit renewals.
  • Performs account maintenance monthly.
  • Review and process billing adjustments, adhering to all required policies and protocols.
  • Review, research as necessary and process refund requests, following all required policies and protocols. Process allocations, applied credits, write-offs, and recoveries as required.
  • Ensure compliance and approvals for price updates and enter them into applicable ERP/system.
  • Partners with other project areas such as IT, Operations, Commercial organization and HQ. functions to coordinate interdependencies and resolve issues.
  • Support department personnel in varied projects during month end closing cycles, audit periods, and on an as required basis.
  • Contribute to the development of best practice process flows in defined area of responsibility.
  • Maintain effective working relationships and demonstrate CooperVision values to help enable efficient workflows and overall customer satisfaction.

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