Accounts Receivable & Credit Control Assistant

Company Profile:
Ocuco Limited is a leading software solutions provider in the eyecare industry, dedicated to helping eyecare professionals streamline their operations and provide exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service.

Job Description:

Ocuco is seeking a detail-oriented Accounts Receivable & Credit Control Assistant to join our global finance team. This role will be based in Ocuco’s office in Clearwater, Florida, and will support accounts receivable and collections activities across the US.

The successful candidate will play an important role in supporting the accounts receivable function, including collections activity, payment processing, and reporting. The role requires strong organisational skills, attention to detail, and the ability to communicate effectively with internal teams and customers.

Fluency in Spanish and English is required to support communication with customers and stakeholders.

This is a part-time position (25 hours per week), ideally spread across 4–5 working days, with a requirement to work from the Clearwater office at least one day per week.

Responsibilities:

Collections and Accounts Receivable

• Conduct collections outreach through calls, emails, text messages, and systematic follow-up
• Manage delinquent accounts and track payment commitments
• Monitor aged receivables and prioritise high-risk accounts
• Escalate unresolved accounts as appropriate

Payment Processing and Cash Application

• Retrieve and process incoming mail
• Scan and route correspondence to the appropriate team members
• Enter and post payments received by mail
• Prepare and make bank deposits (e.g., WF, BOA, PNC as required)
• Support troubleshooting of payment application issues with the Finance team
• Verify payment accuracy and resolve discrepancies

Systems and Tools

• Manage collections activity in Kolleno
• Maintain accurate notes, statuses, and follow-up actions within internal systems

Reporting and Visibility

• Produce weekly collections reports
• Generate company-wide debtor and ageing reports
• Identify and flag trends, risks, or anomalies in receivables

Cross-Functional Support

• Coordinate with Finance and internal teams on account-related issues
• Respond to internal inquiries regarding payments and account balances

The successful candidate will have:

• Minimum 3 years’ experience in Accounts Receivable, Credit Control, or a similar finance role
• Experience working with accounting systems (experience with NetSuite strongly preferred)
• Fluent in English and Spanish, with strong written and verbal communication skills
• Strong skills in Microsoft Office applications, particularly Excel
• Experience with US banking processes, including cheque handling and bank deposits
• Experience managing collections activities, including customer follow-up on outstanding invoices
• Experience with payment processing and cash application
• Strong attention to detail and accuracy, particularly when handling financial data
• Ability to prioritise tasks and manage multiple accounts simultaneously
• Strong organisation and time-management skills
• Comfortable communicating with customers and internal teams regarding account queries and payment issues
• Ability to maintain accurate records and documentation within finance systems
• Ability to work independently while collaborating with a global finance team

Desirable skills and experience:

• Experience with collections management platforms (e.g., Kolleno or similar tools)
• Experience working in a software or technology company

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement

Ability to commute/relocate:

• Clearwater, FL 33762: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Will you be able to work from the Clearwater office at least one day per week?

Experience:

• Accounts receivable: 3 years (Required)

Language:

• English (Required)
• Spanish (Required)

Work Location: Hybrid remote in Florida 33762, US