Accounts Receivable Representative

Position Title: Accounts Receivable Representative

Reporting To: Finance Credit Manager

Location: Evansville, IN

Status: Non-Exempt

ESCALADE

Escalade is a publicly traded leader in sports and recreation, with over 100 years of innovation across iconic brands like Goalrilla, STIGA, Bear Archery, ONIX, Brunswick Billiards, and more. Headquartered in Evansville, Indiana, we design, manufacture, and distribute sporting goods that bring families and communities together through active play.

Explore more at Escalade, Inc., Escalade Sports, follow us on Facebook, Instagram, YouTube, and LinkedIn.

Position Overview: Accounts Receivable Representative will be responsible for managing and collecting outstanding accounts receivable dollars, resolving customer billing issues, and reducing accounts receivable.

Key Responsibilities

• Manage account-specific research and resolution to meet A/R goals and metrics
• Make outbound collection calls in a professional, customer-focused manner
• Investigate and resolve disputes, billing issues, and complaints
• Coordinate with internal teams and customers to ensure timely follow-up and resolution
• Process account adjustments, refunds, write-offs, and credit memos
• Support the Corporate Credit Manager with additional duties as needed
  
  

Required Experience

• High School Diploma required; 2+ years of collections experience preferred
• Basic knowledge of accounting principles
• Strong organizational and multi-tasking skills
• Excellent problem-solving ability and attention to detail
• Professional communication skills—able to handle challenging conversations with tact
• Proficiency with computers and data entry systems
• Effective listening and phone etiquette
  
  

Why Escalade?

At Escalade, you’ll join a team of passionate professionals in a culture rooted in innovation, teamwork, and fun. You'll have the opportunity to grow your career while making an impact on the lives of people who love to play.

Apply Today

Ready to make your mark? Apply today and help us shape the future of recreational sports.

Apply now or learn more at Escalade Careers

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee; other duties may be assigned.