Accounts Receivable Specialist

Summary:

Responsible for maintaining and managing the daily accounts receivable function of the company function of the company. Primary duties include tracking and recording payments from customers, resolving discrepancies, ensuring the timely collection of outstanding invoices and maintaining accurate financial records. Collaborates closely with other departments, such as sales, finance and customer service, to streamline. The successful candidate will oversee the processing of customer payments, reconciliation of accounts receivable , working with customers on collection of outstanding balances (providing documentation, engagement with other departments, collection agencies) and the management of queries from both internal and external parties. Our ideal candidate has a strong understanding of the accounts receivable process, is detail-oriented, and possesses excellent leadership skills.

Job Responsibilities:

Invoicing & Billing

• Work with service, parts and equipment sales to ensure that invoices are generated and distribute invoices accurately and on time, as well as reminder notices as necessary.
• Review customer agreements to ensure proper billing if there are discrepancies .
• Manage recurring billing schedules if applicable and update account information as required.

Payment Processing and Reconciliation

• Help Treasury to reconcile customer payments, including checks, ACH, wire transfers, and credit card transactions.
• Monitor and apply help payments accurately against open invoices.
• Address and resolve discrepancies between payments and invoices with customer and Treasury.

Collections Management

• Implement collection strategies to minimize outstanding balances.
• Monitor accounts receivable aging and identify overdue accounts.
• Contact customers to follow up on outstanding balances and negotiate payment plans when necessary.
• Escalate unresolved accounts to management or legal teams as needed.

Reporting and Analysis

• Generate and maintain accounts receivable aging reports, payment status updates and collection progress.
• Provide regular updates to management on AR metrics and key performance indicators (KPIs).
• Support month-end and year-end close processes by reconciling AR accounts.

Customer and Internal Relations

• Respond to customer inquiries regarding billing, payments, and account discrepancies.
• Collaborate with the sales and customer service teams to resolve disputes.
• Ensure customer satisfaction while enforcing payment terms and conditions.
• Build and maintain positive relationships with customers to facilitate prompt payment.

Compliance and Documentation

• Maintain accurate records of invoices, payments and communications.
• Ensure compliance with company policies, financial regulations and internal controls.
• Assist with audits by preparing documentation and responding to auditor inquiries.
• Analyze trends and identify opportunities for process improvement or risk mitigation.
• Stay updated on industry best practices and technological advancements to optimize AR processes.
• Maintain list of assets and post depreciation for month end.

Record credit memos.

• Assist with audits
• Montor accounting general mailbox
• Assist with pulling 1099 information.
• Assist with cash application.
• Assist with ad hoc projects.

SAP Data Specialist

• Customer master specialist for parts, service
• Data governance with the accounting team, sales and customer
• Collaboration across all departments
• Create and maintain customer master records in systems such as SAP ERP
• Review customer setup requests for accuracy, completeness, and compliance with internal policies.
• Validate required documentation including tax forms, contracts, and credit information.
• Coordinate with Sales, Finance, Credit, and Customer Service teams to resolve data issues.

Ensure proper assignment of:

• Customer IDs
• Billing and shipping addresses
• Payment terms
• Tax classifications
• Pricing groups

Skill, Qualifications, Experience:

• Minimum 3-5 years’ experience in full cycle Accounts Receivable role ( Credit to Collections ) preferably in a manufacturing & distribution environment
• Accounting degree would be a plus
• Microsoft Office intermediate skills – Word, PowerPoint and Outlook
• Microsoft Office advanced skills – Excel knowledge- pivot tables, vlookup, formulas
• SAP is a requirement
• Strong problem solving and analytical skills
• Able to function productively and professionally in a team-oriented environment
• Able to multitask, manage multiple priorities, and follow detailed instructions

Pay: $21.50 - $28.00 per hour

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Experience:

• Accounts receivable: 3 years (Required)
• Microsoft Office: 3 years (Required)
• SAP: 3 years (Required)

Ability to Commute:

• Duluth, GA 30096 (Required)

Work Location: In person