Accounts Receivable (AR) Specialist
Location: Jacksonville, Florida Reports To: General Manager
Role Overview
We are looking for a detail-oriented and proactive Accounts Receivable Specialist to join our team. In this role, you will be responsible for ensuring the company receives payments for goods and services accurately and on time. You will manage the full cycle of receivables, from initial invoicing to collections and final reconciliation. The ideal candidate is a problem-solver who can maintain positive client relationships while ensuring our ageing reports stay current.
Key Responsibilities
- Billing & Invoicing: Create and distribute accurate electronic invoices to clients; ensure all billing terms are updated and correct in our ERP system.
- Cash Application: Process incoming payments (ACH, Wire, Check) and accurately apply them to open invoices.
- Collection Management: Monitor the AR aging report and conduct professional follow-ups on overdue accounts via phone and email.
- Dispute Resolution: Work closely with the sales and operations teams to investigate and resolve any customer billing discrepancies or short payments.
- Month-End Support: Assist the accounting team with month-end closing procedures, including account reconciliations and reporting.
- Record Maintenance: Maintain organized digital files for all payment records, contracts, and correspondence.
Qualifications
- Experience: 2+ years of experience in Accounts Receivable, Billing, or General Accounting.
- Technical Skills: Proficiency in [Insert Software, e.g., NetSuite, QuickBooks, or SAP] and intermediate to advanced Microsoft Excel skills.
- Communication: Exceptional verbal and written communication skills with a \"customer-first\" approach to collections.
- Education: High School Diploma required; associate or bachelor’s degree in accounting or finance preferred.
- Attributes: High level of accuracy, ability to meet strict deadlines, and a strong sense of integrity.
Pay range based on experience:
$23.00 - $26.00