Accounts Receivable Specialist

We need a hound dog.

Not literally, but pretty close.

Performance Eyecare is looking for a determined, persistent, detail loving Accounts Receivable Specialist who knows how to chase down money, work aging balances, and follow the trail until the job is done.

This is not a “sit back and wait” position. We need someone who can dig in, ask questions, make calls, send follow ups, find the missing pieces, and stay on top of both insurance claims and patient accounts until they are resolved.

If you love solving puzzles, crossing things off a list, cleaning up reports, and getting results, this could be a great fit.

What You’ll Do:

You will help keep our accounts receivable moving by working outstanding insurance claims, patient balances, aging reports, and account discrepancies. Your job is to make sure balances are reviewed, followed up on, documented, and resolved.

Your day may include:

• Working insurance and patient aging reports consistently
• Following up on unpaid, denied, delayed, or underpaid insurance claims
• Calling insurance companies to get answers and resolve claim issues
• Reviewing EOBs, denials, payment discrepancies, and account balances
• Contacting patients regarding outstanding balances in a professional and respectful way
• Sending statements, messages, or follow up communication as needed
• Identifying trends in denials, underpayments, patient balances, or posting issues
• Communicating with team members when corrections or additional information are needed
• Keeping detailed notes so nothing falls through the cracks
• Staying on top of follow up dates, deadlines, and aging accounts
• Helping improve processes so claims and patient balances are resolved faster
• Celebrating the wins when those stubborn accounts finally get cleaned up

Who We’re Looking For:

We want someone with grit.

Someone who does not give up after one phone call, one denial, or one unanswered message. Someone who can stay organized and meticulous, stay professional, and stay focused. Someone who can dig through details, connect the dots, and keep going until the issue is solved.

You may be a great fit if you are:

• Persistent, determined, and self motivated
• Detail oriented and organized
• Comfortable making phone calls and following up repeatedly
• Professional and respectful when discussing balances with patients
• Confident asking questions and pushing for answers
• Good at managing multiple accounts, claims, and priorities
• Strong with documentation and follow through
• A natural problem solver
• Not easily discouraged by denials, delays, or uncomfortable conversations
• Motivated by results and clean aging reports

Experience We’d Love:

Previous experience in accounts receivable, medical billing, insurance follow up, patient collections, claim denials, payment posting, or healthcare revenue cycle work is strongly preferred.

Knowledge of RevolutionEHR, TriZetto, VSP, EyeMed, medical insurance, statements, patient accounts, or similar systems is helpful, but we are willing to train the right person who has the attitude, grit, and follow through we need.

Why Performance Eyecare?

Performance Eyecare is an independently owned and locally managed optometry group with eleven offices across Illinois and Missouri. We care deeply about our patients, our team, and the financial health of our company.

This role matters. When claims get paid correctly and patient accounts are handled with consistency and care, our entire company is stronger. You will not just be “doing collections.” You will be helping protect the business, support our offices, and make sure we are paid for the care we provide so we can keep elevating our service.

Benefits :

• Hybrid Role with a Flexible Schedule
• Health insurance
• Dental insurance
• 401(k) with company match
• Paid time off
• Employee eyewear benefits
• Team celebrations
• Bonus opportunities
• Growth opportunities

Ready to Chase It Down?

Please submit your resume and tell us why you are the person who can help us clean up aging balances, chase down money, and keep our accounts receivable moving forward.

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Swansea, IL 62226