Accounts Receivable Supervisor

Profile Snapshot

Title: Account Receivable Supervisor

Location: Dubai

Position Type: Full Time

Reports To: Account Receivable Manager

Department: Finance

What Will Your Day Look Like?

The Accounts Receivable Supervisor is responsible for managing the company’s outstanding receivables and customer credit exposure. This includes coordinating collections from existing customers, evaluating and managing new credit requests, maintaining accurate receivable ledgers, and handling customer-related legal and compliance matters.

How Will You Make an Impact?

Accounts Receivable & Credit Control

• Ensure full compliance with Accounts Receivable policies, procedures, and IFRS revenue recognition standards.
• Maintain accurate customer ledgers and perform regular reconciliations with customer records to ensure data integrity.
• Monitor customer accounts for delayed, short, or non-payments and initiate timely corrective actions.
• Review and validate volume-based credit notes and prepare value-based credit notes in line with Delegation of Authority (DoA).
• Prepare periodic collection forecasts, analyze variances against targets, and implement corrective measures to improve accuracy.
• Manage overdue receivables through proactive follow-ups and structured customer communication.
• Conduct customer onboarding and due diligence, gathering market intelligence to assess creditworthiness.
• Perform periodic credit risk assessments, review credit limits, and recommend risk mitigation measures.
• Demonstrate strong knowledge of trade credit insurance and industry best practices in trade spend, rebates, and market deductions.

Customer Relationship Management

• Maintain strong customer relationships to ensure smooth payment cycles and timely dispute resolution.
• Conduct regular reviews of customer accounts and set appropriate credit limits and payment terms.
• Reduce customer complaints through effective communication, timely issue resolution, and consistent follow-up.

Team Leadership, Coaching & Mentoring

• Lead, train, and oversee the Accounts Receivable team, ensuring performance standards and policy adherence.
• Coach team members, set clear goals, conduct periodic performance reviews, and provide developmental feedback.
• Support a culture of accountability and continuous improvement, contributing to positive team evaluations.

Special Projects & Business Support

• Collaborate with senior management on special projects aimed at improving cash flow, financial performance, and process efficiency.
• Take on ad-hoc responsibilities as required to support overall AR, credit control, and business objectives.

Qualifications, Experience & Skills

Education

Bachelor’s degree in Accounting, Finance, Business Administration, or related field.

Experience & Functional Knowledge

• 5–7 years of experience in Accounts Receivable.
• Experience in FMCG environment.
• Strong understanding of GAAP and IFRS standards, particularly related to revenue recognition and receivables.
• Solid knowledge of invoice processing, billing cycles, and reconciliation procedures.
• Proficient in accounting systems and Microsoft Office applications, with the ability to analyze and manage financial data effectively.

Grow with Agthia – For the Better

Agthia Group is one of the region’s leading Food & Beverage companies, with a growing international footprint. We are a publicly listed company on the Abu Dhabi Securities Exchange (ADX) and part of ADQ, one of region’s largest holding companies.

Rooted in Abu Dhabi since 1978, we've grown into a global presence, operating in countries including the UAE, Saudi Arabia, Kuwait, Oman, Egypt, Turkey, and Jordan. We’ve built a diverse portfolio of over 35 market-leading brands across Water & Food, Snacking, Protein & Frozen, and Agri-Business – touching the lives of millions of consumers in more than 65 global markets. With sustainability at the core of our innovations, we’ve pioneered several world-first products, setting new benchmarks in industry and meeting the evolving needs of communities worldwide.

Over 12,000 people from more than 67 nationalities are at the heart of shaping our purpose driven future, supported by an agile environment which encourages collaboration, creativity, and the freedom to make a real difference. With a competitive benefits package, genuine opportunities to advance, and a focus on continuous learning and development, we’re committed to supporting your growth as we work together to deliver excellence “For the Better.”

Join us and be part of a team that's not just shaping the future of food and beverage but also making a meaningful impact on the world. Together, let's grow 'For the Better.'