Accounts/Billing Officer

Job description:

Job Purpose

We at DAHA provides exceptional patient care in an environment where quality, respect, caring and compassion are at the centre of all we do.

The primary responsibility of the Accounts Officer is to ensure that all patient accounts assigned to them, are both billed and collected on a timely basis. In addition, he/she will provide a cashier function and accounting services of maintaining proper financial records of all transactions in accordance with DAHA financial procedures to the respective branch/field offices.

Scope of work

The Accounts Officer will be responsible for timely posting of all Invoices approved and paid, petty cash management and banking, filing of branch/field offices monthly financial information inclusive of payment vouchers, bank information, financial correspondence etc. He/She will deal with all cash receipts and payments as well as advising the Executive Management on the arising financial matters and sharing area of concern with suggested solution.

Key Responsibilities and Deliverables

The key responsibilities of the post holder will include, but are not limited to:

· Dealing effectively with patients and staff in regards to patient billing and cash collection and reconciliation.

· Collaborating with other departments to ensure that the billing and cash collection process is as streamlined as possible.

· Daily & weekly reconciling of patient accounts, identifying problems and communicating same to the relevant personnel.

· Preparing Key Performance Indicators (KPIs) reports, as and when required.

· Working with IT department to design and automate procedures.

· Complying with departmental and DAHA Policies and Guidelines.

· Participating in meetings, and contributing to the development of the department and organization.

· Helping to create an environment that encourages teamwork, positive attitudes and high morale.

· Participating in other duties that may be assigned due to developing departmental requirements.

Health and Safety

· Be vigilant of the individual and departmental responsibilities to comply with the DAHA’s Health & Safety policy.

· Report any omissions.

Service quality/Accreditation

· Understand the importance of quality in relation to every day work and participate in quality system measures to ensure that services are provided at an agreed quality standard.

· Understand the importance of providing an excellent Customer Care Service to all patients, consultants and colleagues to uphold the mission, vision and values of DAHA.

· Participate in performance productivity measures.

Confidentiality

· The dignity of all patients will be respected together with their absolute right to confidentiality.

· Workings of the organization or its patients will not be discussed with people outside DAHA, save as appropriate in the course of work.

· Documents or property of DAHA will not be removed without prior authorisation.

· Upon cessation of employment at DAHA all property/equipment held by the employee will be surrendered to the Human Resource Department.

Person Specification

Qualifications & Experience

· Candidate should be MBA (Finance) / M.Com / B.Com qualified with 2-4 years of relevant work experience preferably in a Hospital environment.

· Should be proficient at the use of MS Office and experience on Oracle (financial module).

Job Specific Competencies and Knowledge

· Must possess good decision-making ability, and a capacity for problem-solving.

· Must be capable of communicating effectively and courteously with a wide variety of departments and individuals, including hospital consultants, nursing staff, administration staff and hospital management.

· Must have a strong awareness of the need for confidentiality, discretion, precision, and a methodical approach in all matters.

· Must have the ability to maintain motivation - to get things done with attention to detail - within the constraints of a busy hospital.

· Must demonstrate an aptitude for computing, with good keyboard skills and ability to learn hospital systems and supporting IT Systems.

· A knowledge of general office procedures is essential.

Personal Competencies

· All posts in DAHA require a high level of flexibility to ensure the delivery of an effective and efficient service. Therefore, the post holder will be required to demonstrate flexibility as and when required by their manager/supervisor.

· Will be capable of playing an active part in the multi-disciplinary team.

· Have the ability to liaise successfully with all groups of staff.

· Be self motivated with a high capacity for responsibility and individual initiative.

· Demonstrate an ability to prioritise work and handle large volumes of activity.

· Must have an excellent level of English.

Job Type: Full-time

Pay: Rs65,000.00 - Rs75,000.00 per month

Work Location: In person