Qureos

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1. Operations & Service Coordination

  • Schedule and track all service appointments, pickups, and deliveries with clients and technicians.
  • Maintain and update the service calendar daily.
  • Coordinate with the operations team and service technicians on daily task assignments and updates.

2. Client Communication & Support

  • Act as the point of contact for client queries related to service status, scheduling, and follow-ups.
  • Send service confirmations, reminders, and after-service feedback forms.
  • Maintain a polite and professional manner when communicating with clients.

3. Data Management & Reporting

  • Maintain accurate service records, client details, and invoice logs.
  • Assist in preparing daily, weekly, and monthly operations performance reports.
  • Track service closures, pending jobs, and payments received or due.

4. Inventory & Supplies Coordination

  • Monitor stock levels of cleaning materials, raw materials.
  • Liaise with the procurement team to reorder supplies as needed.
  • Maintain an organized record of tools and materials issued to service staff.

5. Documentation & Compliance

  • Ensure that all service requests, estimates, job cards, and reports are correctly filed.
  • Track employee attendance, overtime, and submit daily operation sheets.
  • Support compliance with safety and service quality standards.

6. Internal Team Support

  • Support HR and Ops Manager with onboarding and documentation for new staff.
  • Arrange team meetings, minutes, and follow-up action points.
  • Assist in organizing training sessions or internal audits.

Job Type: Full-time

Pay: From AED3,500.00 per month

Application Question(s):

  • Are you willing to join immediately?

Experience:

  • Admin: 3 years (Required)

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