Admin & Operations Coordinator

Overview
Madison Lawn & Landscape is seeking a highly organized and proactive individual to support daily operations within the property services department. This role serves as a central point of coordination between customers, service teams, and internal operations to ensure schedules run efficiently and clients receive a high level of service.

QUALIFICATIONS

• 2- or 4-year degree in business or a related green industry field and/or a minimum of 3 years' experience in a business office with customer-related responsibilities.
• Tech-savvy with working knowledge of Microsoft Office, Google Suite, and Adobe Creative Cloud
• Strong verbal and written communication skills
• Highly organized with the ability to manage multiple priorities
• Ability to problem-solve quickly and adapt to changing priorities
• Knowledge of green industry best practices is preferred

RESPONSIBILITIES

Customer Support

• Serve as the first point of contact for customers, managing incoming calls and providing timely, professional support
• Maintain accurate and up-to-date customer information within company systems
• Communicate with customers regarding upcoming services, including scheduling updates and follow-ups

Operations & Dispatch

• Build and manage service schedules across all property service lines
• Utilize routing software to create efficient daily routes and maximize productivity
• Ensure service teams are informed of daily assignments and expectations
• Monitor field activity and provide real-time support to crews as questions arise

Sales Support

• Prepare and deliver property service quotes for residential and commercial clients
• Assist in converting inquiries into scheduled services through clear communication and follow-through

COMPENSATION & BENEFITS

• $50,000 Annually DOE
• Paid time off and Holidays
• Opportunity for occasional remote work based on responsibilities and performance
• Company-provided computer & cell phone
• Safe Harbor 401k with company match
• Health Insurance Consultation

Here’s What To Know About Working Here

Madison Lawn & Landscape of Sioux Falls is a team-oriented organization committed to delivering exceptional service to clients while fostering a supportive and collaborative work environment. As one of the region’s leading property service and landscape companies, the organization maintains a small-company feel while offering the stability and resources of an established operation.

A diverse range of services, including landscape design, property maintenance, irrigation installation and repair, turf care, tree care, and commercial and residential mowing, creates ongoing opportunities for professional growth, creativity, and career advancement.

Pay: From $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Paid time off

Work Location: In person