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Admin Receptionist
JOB_REQUIREMENTS
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- 1. Front Desk & Customer Service
- Manage the reception area, greet visitors, and ensure a welcoming environment.
- Receive and direct calls from customers, addressing inquiries or forwarding them to the relevant department.
- Organize and manage the reception queue to ensure smooth visitor flow.
- Record and track visits to the site, noting the purpose of each visit.
- Follow up on client requests and forward them to the maintenance team for action.
- Update customers on the status of their devices and provide necessary follow-ups.
- Assist with the CRM system by closing the service cases that originate from the reception.
- 2. Administrative Coordination
- Manage the meeting room booking process and ensure availability for scheduled meetings.
- Follow up on business card requests from employees and coordinate their issuance.
- Coordinate Middle East cargo shipments for appliances, ensuring invoice processing.
- Record DHL cargo invoices in collaboration with the supply chain department.
- Follow up on landline invoices and address any related issues.
- Track and organize vehicle invoices with associated names for proper documentation.
- Update the company contact list with accurate data and distribute it to all employees every quarter.
- 3. Facility Support
- Maintain and manage the reception drawer money, depositing funds with the treasurer at the end of each day.
- Support other administrative tasks as required to maintain smooth office operations.
- Job specification
- Diploma or Bachelor's degree in Business Administration, Office Management, or a related field.
- 1+ years of experience in administration, reception, or customer service roles.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office and administrative systems.
- Attention to detail in managing financial transactions and record-keeping.
- Customer service-oriented with the ability to handle inquiries professionally.
- Proficiency in Microsoft Office and ERP/CRM systems.
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