Admin Support Officer - UAE National (Emiratisation)

Location :- Abu Dhabi, Musaffah Industrial Area

Petrochem Performance Chemicals (PPC) is seeking a dedicated and organized Admin Support Officer to join our team. This position is open exclusively to Emiratis as part of our commitment to supporting Emiratisation in the workforce.

Brief about company :- Petrochem Performance Chemicals (PPC) , a company of Mazrui Energy Services (MES) , specializes in drilling fluids and associated equipment services. We increase customer asset value through the provision of cost effective, customized technical solutions in the drilling and completion fluids, solids control, filtration equipment, and waste management services. Our geographical territory covers the Middle East and Caspian with current operations in the UAE, Northern Iraq, Kuwait, and Yemen. PPC and MES are part of Mazrui International (Diversified holding group with businesses across different industries such as Oil & Gas, Oilfield Engineering Services, Manufacturing, Chemicals, Financial Investments, Real Estate, Construction, Trading, Distribution, Transportation, Logistics, Retail, Hospitality, Education etc.).

Websites :-

https://ppc.ae/ (Petrochem Performance Chemicals)

https://www.mazruiinternational.ae/ (Main Holding Group)

Job Objective :- To provide efficient administrative and coordination support across key functions — including Logistics, Operations, Sales, Administration, and Finance — ensuring smooth execution of daily activities, accuracy in documentation, and effective flow of information within Petrochem Performance Chemicals (PPC). The role plays a vital part in maintaining data integrity, preparing reports, facilitating communication through emails and calls, and supporting cross-functional teams to achieve overall operational efficiency and business objectives.

Key Responsibilities/Duties

• Provide general administrative assistance to all teams, including Logistics, Operations, HR, Admin, Sales, Pre-Qualifications (PQ), Finance/Accounts etc.
• Maintain departmental records, ensuring accuracy and accessibility.
• Provide day-to-day administrative and coordination support to the logistics team for local and international shipments .
• Assist and support to prepare, update, and maintain shipping, delivery, and customs documentation (invoices, packing lists, delivery notes, etc.).
• Assist and support in handling email and phone coordination with transporters, freight forwarders, suppliers, and customers regarding shipment status, delivery schedules, and required documents.
• Assist and support to maintain accurate logistics data in Excel or ERP system — including shipment tracking, delivery confirmations, and inventory movements.
• Assist and support to prepare daily/weekly/monthly logistics reports and data summaries for management review.
• Assist and support to coordinate with warehouse and operations teams to ensure timely dispatch and receipt of goods.
• Supporting HR team in day-to-day admin activities such as onboarding/visa process of new joiners, medical insurance, issuance of Emirates ID, Labor Card including renewals etc., maintaining employee records, coordinating for scheduled meetings/interviews etc.
• Generate and provide reports as required.
• Support the scheduling and coordination of team meetings, events, and appointments.
• Ensure all administrative documents and processes adhere to company policies and regulatory requirements.
• Assist in the preparation of documents such as letters and reports.
• Assist in the dissemination of internal communications and announcements.
• Respond to email and phone inquiries promptly and professionally.
• Assist with special projects and tasks assigned by Manager.
• Coordinate with other departments to ensure smooth and efficient workflows.
• Assist in ensuring the accurate and timely processing of all invoices for the corporation.
• Assist in identifying the process improvement of AR function through automation.
• Co-ordinate and communicate with Customers, SBUs and GAS team to resolve the issues through emails and calls.
• Regular Follow-up of customers through emails and calls.
• Assisting to enter, remit and apply receipts to open invoices in system.
• Assist in preparation of receipt vouchers.
• Assist in preparation of cash and check deposits on a daily basis.
• Assist in Generation and dispatch of statement of accounts.
• Assist in weekly and monthly review of accounts receivables and actual collections
• Assist in Reconciliation of customers account.
• Participate in review meetings with BU Finance Manager and AR Team Leader
• Review and monitor the Unidentified, Unallocated and On Accounts Receipts
• Assist to Review inter-company related invoices and payments
• Coordination with the SBU’s Sales and Operations Dept. for issues related to non-payments.
• Support to Clarify audit queries on receipts/manual invoices/customer reconciliations
• Support in Compliance of audit schedule circulated
• Support to prepare ADHOC reports as required by the AR team Leader or Group Accounting Services Manager.
• Assist in achieving the collection targets.
• Any other task assigns from time to time.

Academic Qualifications

• High school or Diploma or Bachelors equivalent combination of education.