Administration and HR Manager

Position: Administration and HR Manager
Reports to: Executive Director
Status: Full-Time

About KAFSC

Founded in 1989, the Korean American Family Service Center (KAFSC) is a leading nonprofit organization serving the Korean American and immigrant communities of New York City. KAFSC’s mission is to support and empower adults, youth, and children to lead safe and healthy lives based on dignity, compassion, and mutual respect.

Through culturally and linguistically competent services, KAFSC provides a comprehensive continuum of programs, including counseling, legal and immigration service, economic empowerment, youth and community outreach, and a 24-hour bilingual hotline for survivors of gender-based violence.

Position Overview

The Administration and HR Manager plays a vital role in ensuring the smooth operation of KAFSC’s administrative and human resources systems. This position oversees office management, facilities, HR operations, and compliance with labor laws and organizational policies—creating a strong infrastructure that supports KAFSC’s mission and team. This is a full-time, in-person position based at KAFSC’s main office in Flushing, Queens, with occasional travel to other sites as needed.

The ideal candidate will bring experience in nonprofit administration or operations, strong organizational and communication skills, and a passion for supporting mission-driven work. Fluency in both English and Korean is strongly preferred, as the role frequently involves interaction with bilingual staff and community partners.

We value diversity, equity, and inclusion and seek candidates who are committed to creating a supportive and welcoming workplace for staff from diverse backgrounds. The ideal candidate is someone eager to grow their career trajectory—developing expertise in nonprofit management, HR systems, and organizational leadership—while contributing to a culturally responsive, community-based organization.

Key Responsibilities

Human Resources & Compliance

• Oversee employee onboarding, orientation, and offboarding processes.
• Maintain and update HR policies, employee handbook, and personnel files in compliance with federal, state, and local labor laws.
• Manage HR compliance documentation, including timekeeping, benefits eligibility, and annual filings.
• Coordinate with payroll provider (e.g., Justworks) to ensure accurate employee data, salary changes, and benefits administration.
• Support recruitment and hiring efforts, including posting jobs, screening applicants, and scheduling interviews.
• Assist leadership with employee relations, performance reviews, and disciplinary documentation.
• Work collaboratively with the General Counsel on HR matters involving compliance, personnel policies, or legal guidance to ensure best practices and risk mitigation.
• Track staff training, certifications, and compliance requirements.

Administration & Operations

• Supervise and provide leadership to the full-time Facility Coordinator, ensuring effective day-to-day management of KAFSC’s offices, facilities, and operational logistics.
• Manage daily office operations and facilities across all KAFSC sites, ensuring safe, organized, and efficient environments.
• Coordinate vendor contracts, repairs, and maintenance for office spaces, utilities, and IT systems.
• Oversee office supply and equipment procurement, inventory, and distribution.
• Manage administrative processes such as mail handling, document archiving, and recordkeeping.
• Support planning and logistics for internal meetings, staff trainings, and organizational events.
• Collaborate with program and finance teams to ensure smooth operational flow across departments.

Organizational Support

• Partner with leadership to strengthen workplace culture, staff wellness, and professional development initiatives.
• Maintain confidentiality and uphold KAFSC’s values of equity, inclusivity, and compassion.
• Assist with special projects, audits, and reporting as needed.
• Ensure administrative and HR systems evolve with the organization’s growth and needs.

Qualifications

• Bachelor’s degree required; HR, Business Administration, or related field preferred.
• Minimum 2–3 years of experience in HR, operations, or nonprofit administration required.
• Strong knowledge of HR laws, payroll systems, and best practices.
• Excellent organizational and interpersonal skills with strong attention to detail.
• Ability to multitask, prioritize competing needs, and manage sensitive information discreetly.
• Tech-savvy; proficient in Google Workspace and HRIS platforms.
• Fluency in Korean is strongly preferred.
• Ability to work on-site in Flushing, Queens, with occasional travel to other KAFSC locations as needed.
• Commitment to KAFSC’s mission and familiarity with immigrant and/or Korean/Asian communities strongly preferred.

Compensation and Benefits

• Salary Range: $75,000–$80,000 (commensurate with experience)
• Benefits: Health, dental, and vision insurance; generous paid time off; 401(k) with employer match for eligible employees.

How to Apply

Please send your resume and cover letter to careers@kafsc.org with the subject line “Administration and HR Manager.” No phone calls, please.

KAFSC is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive workplace where all team members feel supported and empowered.

For more information about KAFSC and our work, visit www.kafsc.org/careers.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Human resources: 2 years (Required)
• Nonprofit management: 1 year (Preferred)
• Google Workspace: 1 year (Required)

Language:

• Korean (Preferred)

Ability to Commute:

• Flushing, NY 11354 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person