Administration and Management Trainee

THE POSITION

Are you eager to start a career in the field of human resources? The Revenue and Insurance Human Resource (HR) Office is looking for an individual with excellent analytical and communication skills. As an Administration and Management Trainee in the Employee Relations and Workforce Support Division, you will gain practical experience in the field of employee relations. You will have the opportunity to learn how cases are reviewed, how workplace issues are resolved, and how policies are applied through hands-on learning and guided observation. Grow your confidence and skills while supporting important workforce programs!

DESCRIPTION OF WORK

This position provides training and hands-on learning in employee relations processes and workplace policies. Work involves observing case reviews, learning investigative steps, and assisting with agreement development. As an Administration and Management Trainee, you will perform the following duties:

• Grievance Learning: Observe how analysts review and analyze grievances under different procedures
• Investigation Skills: Learn techniques to gather information and assist attorneys on employment-related cases
• Contract Application: Study how workplace contracts and agreements are applied in employee relations
• Information Collection: Assist in obtaining details needed to support agency responses and decisions
• Agreement Support: Help review or prepare proposed local agreements as part of training

• Full-time employment, 37.5 hours per week
• Please note: This position has a 12-month Civil Service probationary period. Upon successful completion of the probationary period, incumbent will be promoted to a Human Resource Analyst 1.
• Work hours are negotiable between 7:30 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

• A bachelor's degree, including 15 credits in public administration, business administration, or a closely related field; or
• An equivalent combination of experience and training that includes 15 credits in public administration, business administration, or a closely related field.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

• Eligibility rules apply.