Administration Manager

Job Title:

Administration Manager

Department:

Administration & Facilities Management

Reports To:

Director HR / Group Head HR / COO

Position Summary

The Administration Manager is responsible for leading administration, facilities, procurement, security, transport, asset management, and support services to ensure efficient organizational operations.

Detailed Responsibilities

Administration & Office Operations

• Manage day-to-day administrative functions.
• Develop SOPs and administrative controls.
• Ensure smooth office operations across locations.

Facility Management

• Manage office infrastructure, utilities, maintenance, and housekeeping.
• Conduct preventive maintenance and facility inspections.

Security Management

• Oversee security staff and access controls.
• Investigate incidents and implement corrective measures.

Fleet & Transport

• Manage vehicles, fuel, maintenance, and drivers.
• Monitor transportation costs and efficiency.

Procurement & Inventory

• Procure office supplies, equipment, and services.
• Maintain inventory records and asset registers.

Vendor Management

• Negotiate contracts and monitor vendor performance.
• Ensure SLA compliance and service quality.

Budgeting & Cost Control

• Prepare annual budgets and track expenditures.
• Identify cost-saving opportunities.

Compliance & Risk

• Ensure compliance with company policies and regulations.
• Support audits and maintain licenses and permits.

Team Leadership

• Manage administration, support, transport, and security teams.
• Conduct performance reviews and training.

KPIs

• Budget adherence
• Facility uptime
• Vendor SLA compliance
• Security incident reduction
• Fleet utilization efficiency
• Asset management accuracy
• Employee satisfaction

Qualifications

• Bachelor's degree in Business Administration or related field.
• MBA preferred.

Experience

• 7–10 years of relevant experience.
• 3–5 years in a managerial role.
• Experience with large workforce environments preferred.

Preferred Profile

• Age 30–45 years.
• Strong leadership and operational management skills.
• Retired Armed Forces personnel highly preferred.

Application Question(s):

• How many years of experience do you have as a Manager Administration?
• How many years of experience do you have working in a BPO or IT company, specifically in an administrative or operations management role?
• How many years of experience do you have in managing a team, and what was the maximum team size you have directly supervised?
• Are you comfortable to work in night shift? 8pm to 5am
• How soon you can start?
• Current Salary?
• Expected Salary?

Work Location: In person