Administration SH

Company: MCV INDUSTRY ( egypt)-

Job Purpose:

Responsible for supervising and managing the following tasks: courier, call center, customer service, SAP records controlling, agriculture, organizing the company events, company communication services and administration purchases

Job Duties and Responsibilities:

Review and approve the mobile phone companies’ monthly invoices

• Review and approve the local and international lines’ monthly invoices
• Review the monthly reports for the company communication services
• Applying the mobile phone allowance according to the company policy
• Receive and evaluate the courier companies’ offers and compare the prices and services
Review and approve the monthly invoices of the courier companies
Review courier monthly reports and report any deviations
• Review the call center reports and send the necessary correspondences to the responsible departments
Follow up on any unexpected case and take the necessary corrective actions
Follow up on the messengers & call center agents’ daily performance
Prepare the company agriculture plans and review the daily progression
• Manage all the company’s lands (storage requests approval, store plans, violations report)
• Organize and follow up on the company’s summer activities
Analyze the SAP records for all department cost centers and report the differences and the variances

Job Skills and Abilities:

Knowledge:

• A strong understanding of administrative functions such as scheduling, office management, document handling, and data entry
Knowledge of customer relations and maintaining a positive office environment, particularly in dealing with internal and external customers or visitors
Understanding how to prioritize tasks and manage time effectively, both personally and for the team
• Knowledge of financial processes and managing office resources effectively within a budget
Proficiency in Microsoft office suite (Excel, Word, PowerPoint)

Skills:

• Ability to motivate, direct, and guide the team towards achieving goals while managing individual performance
• Strong written and verbal communication skills for interacting with the team, upper management, customers, and other departments
• Ability to analyze situations, identify issues, and find efficient and effective solutions
• Managing multiple projects, tasks, and responsibilities simultaneously while ensuring deadlines are met
• Ability to handle disputes or misunderstandings within the team, resolving issues professionally

Abilities:

Ability to define clear, actionable goals for the administrative team that directly contribute to the organization's long-term objectives

• Ability to look ahead and foresee potential changes or challenges in the organization and industry
Ability to adjust quickly to changing priorities, workloads, and office dynamics

Qualifications:

Bachelor’s degree in any discipline

10-15 years of experience in Administration
• Good command of the English language
• Experience using ERP systems is preferred