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Administrative Analyst I

Grand Rapids, United States

Nature of Work

This is responsible professional work providing a variety of administrative support services to a department head or other administrative position. The work includes providing staff liaison to the various departmental divisions and programs, outside agencies, and the media. The work is performed under the general supervision of a department head or administrative position. The employees may supervise subordinate support staff.

This position is located in the Treasurer's Office and will involve collections, customer service, court filings, and legal documents. Work will include the follow activities.


  • Working collaboratively with Mobile GR staff related to parking ordinances, parking tickets, enforcement, and technology staff.
  • Investigating, filing, and representing the City in small claim cases.
  • Partnering with City attorney and outside counsel for general civil cases.
  • Garnishment filings related to income taxes, bank accounts, and wages.
  • Seizure orders for property and work with court officers.
  • Reviewing and posting parking violation payments including detail analysis.
  • Evaluation of best collection options and practices by analyzing all outstanding debts for a customer and pursuing the best option to collect the full amount owed.
  • Review all bankruptcy cases where the City will attempt to collect outstanding debts.
  • Work with and support Business Office Representative staff by providing leadership as an expert in collections and Treasurer’s business practices.

Minimum Training and Experience

  • Bachelor's degree from an accredited college or university in Business, Public Administration, Government, or a related field
  • At least two (2) to four (4) years of progressively responsible related work experience
  • Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

Other Information



We Offer:
  • Medical, Dental, and Vision starting on Day 1
  • 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
  • Employee & Employer contributions to Retiree Health Savings Account
  • Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
  • Twelve Paid Holidays
  • Paid Vacation and Sick Time
  • Paid parking (if applicable)
  • Employee Home Ownership Incentive
  • Tuition Reimbursement and professional development opportunities
  • Paid Parental Leave
  • Employee Assistance Program with free mental health counseling
  • Comprehensive Wellness program with a health and wellness incentive
  • Employee Discounts and Perks

Should an applicant need any disability related accommodation or other consideration in the application or selection process, please notify the human resources department upon submittal of application


The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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