Administrative Duties
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Maintain office supplies and inventory of paper products; reorder as needed.
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Collate and distribute incoming/outgoing mail; manage and maintain postage meters.
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Maintain document retention systems in compliance with company policies.
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Coordinate catering and logistics for office meetings, board meetings, and company events.
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Handle light errands such as dry-cleaning drop-off and pick-up.
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Manage calendars, schedule meetings, and provide general administrative support to executives or departments.
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Update and maintain administrative policies and procedures as directed by the Director of Operations (DOO).
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Type provider letters and patient discharge letters as needed.
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Ensure front office and shared spaces are clean, organized, professional, and well-stocked.
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Greeting and assist visitors, answer phones, and handle general inquiries.
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Draft and distribute the monthly company newsletter; prepare employee birthday and anniversary cards.
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Answer patient phone calls and provide assistance as appropriate.
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Support organization and logistics of staff training classes and company events.
Human Resources Support
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Facilitate new employee onboarding: prepare onboarding packets, coordinate equipment, and schedule orientations.
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Maintain and update confidential employee records and files.
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Assist with administration of employee benefits, leave tracking, and compliance documentation.
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Support communication and updates related to employee handbooks and HR policies.
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Track and record employee time-off requests and maintain attendance logs.
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Coordinate and assist with employee engagement initiatives (e.g., events, recognitions, wellness programs).
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Ensure HR processes align with labor laws and internal policies under the guidance of DOO or HR.
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Conduct full onboarding for new hires, ensuring compliance and completion of all checklist items.
Recruiting Responsibilities
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Post job openings on job boards, websites, and social media platforms.
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Review resumes and screen potential candidates.
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Schedule and coordinate interviews with hiring managers and interview panels.
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Create new hire packets and assist with onboarding materials.
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Prepare letters, conduct reference checks, and manage documentation for new hires.
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Maintain the Applicant Tracking System (ATS) or shared recruitment tracking sheets.
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Communicate with candidates regarding interview logistics, application status, and next steps.
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Support employer branding and recruitment marketing efforts (e.g., job fairs, social media posts).
Marketing and Social Media
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Update and maintain company website content.
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Maintain and post weekly updates on company social media platforms.
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Keep Google business pages current for all providers.
Employee Relations & Engagement:
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Serve as a point of contact with employees, addressing basic HR-related inquiries and escalating issues as needed.
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Assist in organizing employee engagement activities, training sessions, and company events.
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Help foster a positive company culture by promoting employee wellness programs, recognition initiatives, and team-building activities.
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Support management in addressing employee concerns, conflicts, or performance issues by coordinating feedback sessions or meetings.
Compliance & Reporting:
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Ensure adherence to federal, state, and local labor laws, as well as company policies and procedures.
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Assist in the preparation and maintenance of compliance-related documentation and reports.
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Support annual audits and help with the preparation of documentation required for regulatory purposes.
Other Duties
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Assist team leaders with other projects assigned by supervisor.
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Perform other duties as assigned.
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Education: Bachelor’s degree in human resources, Business Administration, or a related field, or equivalent work experience.
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Experience: At least 2-3 years of experience in HR, recruitment, or administrative support.
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Skills:
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Strong organizational and multitasking skills.
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Excellent communication and interpersonal abilities.
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Proficiency in MS Office Suite (Word, Excel, PowerPoint) and HRIS software.
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Knowledge of HR policies, employment laws, and best practices.
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Ability to maintain confidentiality and handle sensitive information with discretion.
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Strong attention to detail and problem-solving skills.
Preferred Qualifications:
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SHRM-CP or PHR certification (or equivalent HR certification).
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Experience with applicant tracking systems (ATS) and HRIS platforms.
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Familiarity with labor laws, payroll processing, and benefits administration.
License/Certifications: See Preferred Qualifications
Language Skills: English required
Other Skills: Prior recruiting experience in a healthcare setting. Experience coordinating company events or executive meetings.
Expected Hours of Work: Monday thru Friday – 40 hours per week
Personal Protective Equipment: Must be able and willing to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
Supervisory Responsibility: None
Travel: To all offices as needed