Administrative Assistant

An Exclusive Retreat of Wellness and Singularity

In Partnership with Red Sea Global (RSG)

Opening in 2025 , Jayasom Wellness Resort at Triple Bay, AMAALA will be a destination like no other—an immersive retreat for adults, families, and private residents seeking deep healing, conscious living, and meaningful connection.

Jayasom brings to life a haven of purpose-driven hospitality rooted in holistic health, integrative medicine, and soulful care. This wellness haven will offer tailored journeys anchored in Western science and complementary therapies—ranging from physiotherapy, fitness, and nutrition to spa treatment, mindful recreation, and traditional healing practices. Every experience is designed to restore balance, ignite vitality, and foster connection with self, others, and nature.

We’re assembling a pioneering team of healers, wellness practitioners, clinicians, and creatives—individuals who are passionate about elevating human potential and reshaping the future of life.

Join Jayasom. Redefine the future of wellness.

JOB PURPOSE

• Provide high-level administrative support to the General Manager and Executive Office.
• Build and maintain positive professional relationships with internal and external guests and ensure loyal business relationships.
• Collect information, and develop quality programs to eliminate seven wastes, and increase productivity, which will, in turn, improve guest and employee satisfaction, and meet the company’s business objectives.
• Conduct duties in a courteous, safe and efficient manner, in accordance with the company’s policies and procedures, ensuring that a high level of service is maintained
• Ambassador of the company’s wellness and sustainability culture, promote its awareness amongst team members by leading by example by living a healthy lifestyle.

GENERAL RESPONSIBILITIES

• Maintain high level of professionalism and with exceptional level of confidentiality and integrity.
• Maintain outstanding communication with all reporting lines, ensuring the right reports receive the right communication and information in due time.
• Develop and maintain effective relationships with colleagues, corporate office and vendors.
• Promote a friendly, dynamic and collaborative work environment that includes, open communication, team work, participation, trust, respect, professionalism and fun.
• Proactively participate in meetings, trainings and committes as required.
• Work towards exceeding company’s business targets.
• Take a positive and resourceful approach to every project.
• Carry out any other reasonable duties and responsibilities as assigned.

KEY OPERATIONAL RESPONSIBILITIES

• Set up and oversee administrative policies and procedures for the main operational departments and constantly challenge them to maximize efficiency.
• Type reports, memos, letters and other documents in a professional manner.
• Answer telephone calls in a friendly and professional manner and direct calls to appropriate parties or take messages.
• Communicate and distribute daily, weekly and monthly reports and correspondence to corporate office and ownership.
• Act as liaison between the Executive leadership, team members and the ownership.
• Greet visitors and determine whether they should be given access to specific individuals.
• Read and analyse incoming memos, submissions and reports to determine their significance and plan their distribution.
• Perform general office duties such as ordering supplies and maintaining records management database systems.
• Responsible for obtaining signatures of approval for all internal and external check requests, expense reports, project expenditure approval forms, performance evaluations and other confidential correspondence as necessary, and distribute in a timely and efficient manner.
• Prepare agendas and make arrangements for leadership, executive committee, owners, and other meetings.
• Attend meetings, record, type and distribute the minutes.
• Create and maintain an efficient filing system; file and retrieve documents, records and reports.
• Handle incoming correspondence, open, sort and distribute to appropriate parties, including email.
• Coordinate business travel arrangements for Executives and Department Heads.
• Coordinate all travel arrangements including reservations, transportation, amenities and in-house meetings and events for VIP’s, corporate and ownership visits.
• Send amenities and welcome cards to VIP’s and special guests as directed by the General Manager.
• Document and communicate all guests’ requests and complaints to appropriate parties.
• Create and maintain a guest relations file with all necessary information including, guest correspondence, letters, emails, guest folios, gift certificates, etc.
• Create and maintain a gift certificate log to include value, purpose and date issued and date redeemed.

JOB REQUIREMENTS

Qualifications:

• Strong written and oral communication skills in English & Local language
• BSc/BA in Business Administration (preferred) or equivalent

Work Experience:

• Previous experience in a similar role and in pre-opening
• Experience working with multicultural teams

Knowledge:

• Software (e.g. Microsoft Word, Excel, PowerPoint, Access, etc.)

Competencies:

• Excellent interpersonal skill
• Excellent analytical and problem-solving skills
• Proven leadership skills and ability to promote personal development
• Financial management
• Strategic thinking
• Risk management
• Negotiation
• Problem-solving
• Business acumen
• Interpersonal savvy
• Communication

Technical Skills:

• Attention to detail
• Stakeholder relationship management
• Strong attention to details
• Analytical skills
• Reporting
• Excellent time management
• Budgeting
• Cost analyses

Attitude:

• Positive
• Friendly and approachable
• Flexible and adaptable to change
• Responsible and reliable
• Empathetic
• Strong work ethics and integrity

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. This is not an exhaustive list of responsibilities. Position Descriptions are dynamic and change depending on the organizational requirements. All staff may be required to perform duties outside of their normal responsibilities as required.