Administrative Assistant

New Care Behavioral Health is a private counseling practice located in Wellington, Ohio. We are seeking a reliable and self-motivated person to join our front office team on a full-time basis as an Administrative Assistant. Come grow with us!

Responsibilities

• Maintain confidentiality
• Completes tasks accurately and timely
• Performs receptionist duties to support practice operations, including but not limited to faxing, copying, scanning, and project support
• Client and guest interfacing and customer service, including answering and relaying phone calls and messages, answering and relaying emails and client portal messages, checking in/out clients, scheduling and canceling appointments, collection of client payments, making payment arrangements
• Registers clients and maintains client demographic information and insurance information
• Ensures completion of all client intake paperwork and addition to client record
• Maintains front office tracking systems
• Helps to improve efficiency and data tracking
• Takes initiative in client outreach for obtaining client information and providing appropriate reminders
• Learns and conveys policies and procedures, implementing as necessary/appropriate
• Obtains insurance benefit information, assists in claim recovery, may assist in billing
• Organizing supplies and maintaining inventory and supply needs
• Handling incoming and outgoing office mail
• Accepting deliveries
• Office upkeep and making sure common space is clean and clutter free
• Some evenings and weekends required

Skills and Experience

• Ability to maintain confidentiality
• Strong attention to detail
• High School Diploma or equivalent
• 2 years of experience in a front-desk setting
• Possess prior knowledge of HIPAA and 42 CFR Part 2 regulations is preferred
• Strong computer skills
• Previous experience with EMR/EHR
• Ability to work independently and as a team member
• Strong communication skills, both written and verbal
• Ability to multi-task
• Desire and ability to learn
• Qualified candidates must be legally authorized to be employed in the United States

New Care Behavioral Health is an equal opportunity employer.

Job Type: Full-time

Pay: $16.00 per hour

Work Location: In person