Administrative Assistant

We are looking for a dedicated Administrative Assistant to join our team in Albany, New York. In this role, you will manage critical administrative tasks such as mail processing, workflow coordination, and correspondence handling. This is a long-term contract position offering an opportunity to contribute to efficient organizational operations.

Responsibilities:
• Process incoming mail, including complaint and appeal documents, to ensure proper workflow tracking and timely handling.
• Review and code documents in workflow management systems for accurate forwarding and processing.
• Prepare and manage outgoing correspondence, ensuring timely communication of complaint resolutions.
• Serve as a liaison with regulated entities, maintaining records, sending updates, and following up on pending responses.
• Identify and resolve workflow errors to maintain operational efficiency.
• Communicate with consumers and healthcare providers to request additional information for file processing.
• Perform various clerical tasks to support overall administrative functions.
• Proven experience in administrative roles, showcasing proficiency in office support tasks.
• Strong skills in handling inbound calls and managing correspondence effectively.
• Familiarity with data entry practices and maintaining accurate records.
• Ability to perform receptionist duties, including managing inquiries and directing calls.
• Knowledge of workflow systems and processes to ensure smooth operations.
• Excellent communication skills for interacting with external entities and internal teams.
• Detail-oriented approach to managing documentation and resolving issues.
TalentMatch ^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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