We are looking for a data processor/data entry specialist to join our team in Alpharetta. Responsible for providing data processing support for underwriters and associate underwriters. Duties include working with underwriting teams to understand renewal programs and create/manage data records within the Agency Management System as appropriate. Primary responsibilities require high level data entry skills to include creating project workflows, processing insurance policies, assisting with underwriting activities, and other administrative duties. Assure all related support activities are delivered in a matter consistent with customer service focus. This is an entry level position with on-the-job training for a experience in and motivated candidate. Essential Duties and Responsibilities: • Enters, manages, and manipulates data in various Agency Management systems and online tools. • Extract and compile data from various sources such as insurance applications, proposals, insurance binders and policies. • Responsible for accurate coding of accounts in Agency Management system. • Responsible for policy issuance and endorsement processing, including cancellations. • Issues Direct Notices of Non-Renewal based on premium collection standards of the agency. • Reviews binders for accuracy and compliance with established policy form guidelines provided. • Ensures accurate and timely servicing of accounts in accordance with Division or Department Service Standards. • Assist with general administrative tasks such as generating reports, renewal letters, notice of cancellation letters, and other related services as needed. • Maintain accurate and up-to-date records of policies, endorsements, and other relevant procedures. • Ensure compliance with data protection regulations and internal data management policies. • Provide assistance with policy changes, endorsements, and claims inquiries. • Follow up on outstanding documentation and information requests. • Assist in the processing of policies, including clearing submissions, policy binding, issuance, and endorsements. • Review applications and related documents for completeness and accuracy. • Collaborate with underwriters to ensure policies comply with regulatory requirements.
• Proven experience in data entry or a similar role. • Proficiency in data entry with strong attention to detail. • Excellent organizational and time management skills. • Strong verbal and written communication abilities. • Familiarity with office-related software, such as Microsoft Office Suite. • Ability to handle multiple tasks and prioritize effectively. • Detail-oriented approach and ability to maintain confidentiality. • Associates or Bachelor degree preferred; additional certification in office administration is a plus. • 1+ year of customer service experience preferred. • 2+ years of office or administrative experience preferred.
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