We are seeking an enthusiastic, hard working, dedicated person that we can add to our work family. Someone who knows what it takes to run a multi-line phone system and can assist/direct calls to the proper department. Someone who likes new challenges and is up to learning new things. If this is you, APPLY TODAY!
Qualifications:
- Customer Service
- Phone Etiquette
- Computer Skills (Microsoft Office)
- Must be available to work 35-40 hours per week, 5-6 days per week, including weekends and holidays(only during the months May - September).
- Job Description:
- Assist callers and refer them to the appropriate department. Take detailed messages for co-workers. Provide quality customer service and courtesy with every incoming and outgoing call. Complete task in a timely manner. Greet everyone walking in and out of the office with a smile. Check voicemail every morning and through out the day. Help every department with little projects (folding invoices, mail-outs, data entry, filing, etc.)
Knowledge and Skills:
- Knowledge of computers and relevant software
- Knowledge of customer service principles and practices
- Knowledge of administrative procedures
- Responsibilities:
- Answer multiple lines telephone, screen and direct calls
- Take and relay messages
- Provide information to callers
- Greet persons entering organization
- Direct persons to correct destination
- Deal with queries from the public and customers
- Ensures knowledge of staff movements in and out of organization
- General administrative and clerical support
- Prepare letters and documents
- Receive and sort mail and deliveries
- Schedule appointments
- Maintain appointment diary either manually or electronically
- Organize meetings
- Tidy and maintain the reception area
- Prepare coffee for customers and office staff
- Assisting day-by day efficient operation of the office
- Recruiting and staffing logistics.
- Performance management and improvement tracking
- Employee orientation, development, and training logistics and record keeping
- Assist with employee relations
- Company wide committee facilitation and participation
- Employee communication
- Filing, folding invoices, mail-outs, data entry, etc.
Job Types: Full-time, Temporary
Pay: $12.00 per hour
Work Location: In person