Administrative Assistant

Administrative Assistant – Country Boy ProducePosition Overview

The Administrative Assistant plays a key role in supporting daily operations at Country Boy Produce. This position ensures smooth communication between customers, vendors, drivers, and internal team members while keeping systems, scheduling, and documentation organized. This is a fast-paced, detail-oriented role that directly impacts customer experience and operational efficiency.

Key Responsibilities

Administrative & Office Support

• Answer phones, respond to emails, and handle customer inquiries professionally
• Maintain organized records, files, and documentation (digital and physical)
• Assist with data entry, invoicing, and order processing
• Support leadership with scheduling, reporting, and administrative tasks

Order & Customer Coordination

• Enter and manage customer orders accurately and efficiently
• Communicate order details, updates, and issues with customers
• Ensure timely follow-up on quotes, orders, and deliveries
• Help resolve customer concerns with professionalism and urgency

Operations Support

• Coordinate with drivers and warehouse staff on scheduling and logistics
• Track deliveries, pickups, and order fulfillment status
• Assist in maintaining inventory records and updating systems
• Help streamline processes and improve day-to-day workflows

Vendor & Internal Communication

• Communicate with vendors regarding product availability and pricing
• Support internal team communication across sales, warehouse, and leadership
• Ensure all information is updated and shared accurately across systems

Qualifications

• Strong organizational and multitasking skills
• Excellent communication skills (phone, email, in-person)
• High attention to detail and accuracy
• Ability to work in a fast-paced, team-oriented environment
• Proficiency in Google Workspace or Microsoft Office
• Experience with CRM systems or order management software preferred
• Prior administrative or customer service experience preferred

Key Traits for Success

• Proactive and solutions-oriented
• Reliable and consistent
• Strong sense of ownership and accountability
• Comfortable handling multiple moving parts at once
• Positive attitude with a team-first mindset

Work Location: In person