Administrative Assistant

Pediatric Complex Care of Arkansas is an intermediate care facility for children with complex medical needs.

At PCCA we strive to provide the best quality of care, exemplify teamwork, and be dependable for our kids.

Administrative Assistant:

We are seeking a professional, dependable, and detail-oriented Administrative Assistant to support daily office operations. The ideal candidate will possess strong organizational abilities, excellent communication skills, and proficiency in Microsoft Office to ensure efficient workflow and a welcoming office environment.

Key Responsibilities:

• Manage a multi-line telephone system, answering and directing calls in a prompt and professional manner
• Route calls to appropriate staff and take accurate messages when needed
• Greet and assist visitors, maintaining organized and up-to-date visitor logs
• Notify staff of visitor arrivals and provide general front office support
• Handle outgoing mail, including operating a postage meter and ensuring timely drop-off
• Operate standard office equipment such as printers/copiers, scanners, and computers
• Perform data entry, typing, and general administrative tasks
• Provide support to administrative staff as needed

Qualifications:

• Previous administrative, receptionist, or office support experience preferred
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Strong customer service skills with a professional and positive demeanor
• Ability to manage multiple tasks in a fast-paced environment
• Reliable, punctual, and highly detail-oriented
• Comfortable using general office equipment

Skills:

• Strong attention to detail
• Professional and organized
• Excellent communication and interpersonal skills
• Positive customer service approach
• Effective multitasking abilities
• Team-oriented with a willingness to assist administrative staff
• Proficiency in Microsoft Word and Excel
• Experience handling multi-line phone systems

Job Type: Full-time
Shift: 9:30 AM – 6:00 PM

Experience:

• Administrative Assistant, Receptionist, or Secretary: 1 year (required)
• Microsoft Office: 3 years (required)
• Customer Service: 1 year (preferred)

Safety sensitive position

PCCA is an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse workplace where all individuals are respected and valued.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Microsoft Office: 2 years (Required)
• Receptionist: 1 year (Preferred)

Work Location: In person