Administrative Assistant

Heartland Center for Reproductive Medicine is a premier fertility practice dedicated to providing compassionate care and innovative reproductive healthcare solutions. As our practice grows, we are looking for a proactive and detail-oriented Administrative Assistant to support our Administrator and contribute to the efficient operation of our facility.

Job Summary:

The Administrative Assistant will be instrumental in supporting the Administrator and ensuring the smooth functioning of administrative operations in the fertility practice. This role includes performing various administrative tasks, managing credentialing with insurance companies and healthcare facilities, overseeing employee files and onboarding processes, and executing additional duties as assigned.

Key Responsibilities:

Administrative Support:

- Assist the Administrator with daily administrative tasks and support various projects as needed.

- Manage scheduling and coordination of meetings, appointments, and events.

- Prepare and maintain documents, reports, and presentations.

- Handle correspondence, including emails, phone calls, and patient inquiries, ensuring a high level of customer service.

Credentialing:

- Oversee the credentialing process for healthcare providers with insurance companies and facilities.

- Collect, complete, and submit necessary documentation in a timely manner.

- Maintain accurate records of credentialing status and ensure compliance with regulations.

- Communicate with insurance companies and healthcare facilities to address any credentialing issues.

Employee Management:

- Manage employee files, ensuring all documents are accurate and up-to-date.

- Assist in the onboarding process for new employees, including orientation and training coordination.

- Support HR functions related to employee documentation, benefits enrollment, and compliance.

Office Management:

- Maintain office supplies and equipment, ensuring a well-organized and efficient workspace.

- Assist in developing and implementing office policies and procedures to enhance workflow.

- Collaborate with team members to improve office efficiency and patient experience.

- Perform other duties as assigned to support the overall operations of the practice.

Qualifications:

- High school diploma or equivalent; associate’s degree or higher preferred.

- Proven experience in an administrative role, preferably in a healthcare or medical environment.

- Knowledge of credentialing processes and insurance verification is highly desirable.

- Strong organizational skills with keen attention to detail.

- Excellent verbal and written communication skills.

- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and electronic health record systems.

- Ability to handle confidential information with discretion and professionalism.

Why Join Us?

At Heartland Center for Reproductive Medicine, you will be part of a dedicated team committed to making a positive impact in the lives of our patients. We offer competitive compensation, comprehensive benefits, and opportunities for professional development in a growing practice.

Job Type: Full-time

Pay: From $22.61 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person