Administrative Assistant

Position Overview

The Administrative Assistant at TRC Restoration serves as the first point of contact for all incoming calls and visitors while providing essential clerical and administrative support to leadership and operations teams. This role plays a key part in ensuring efficient coordination between office and field activities related to construction and restoration projects.

In addition to core administrative duties, this position will support the company’s marketing efforts by assisting with social media management, content creation, and brand engagement, with opportunities to participate in marketing strategy discussions and initiatives.

Key Responsibilities

• Answer and manage incoming calls, voicemails, and on-call schedules
• Distribute incoming mail and maintain organized filing systems
• Categorize and distribute invoices to appropriate departments
• Prepare job files and information cards
• Manage company files in OneDrive, including opening and closing job folders
• Enter all jobs (STR, MIT, CLN) into the Dash system
• Order and maintain office supplies for both company locations
• Assist TPA Coordinator and Project Coordinator with follow-ups
• Support Office Manager with payment follow-ups
• Help schedule estimators and project managers
• Maintain company calendar, including PTO and company events

Marketing & Social Media Support:

• Assist in creating, scheduling, and posting content across social media platforms (Facebook, Instagram, LinkedIn, etc.)
• Monitor engagement, respond to comments/messages, and help maintain a professional online presence
• Support collection and posting of Google reviews and project highlights
• Collaborate with the Social Media Manager and leadership on content ideas and brand messaging
• Attend marketing meetings as needed and contribute ideas for campaigns, outreach, and community engagement
• Assist with basic tracking of social media performance and engagement

General Responsibilities

• Meet training goals and attendance expectations set by TRC
• Adhere to all company policies and procedures
• Provide a high level of customer service at all times
• Contribute to a positive and professional company culture
• Perform additional duties or special projects as assigned

Note: Responsibilities are not listed in order of priority and may be adjusted by leadership as business needs evolve.

Qualifications & Requirements

• High school diploma or equivalent required
• Ability to pass background check and drug screening
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong organizational and interpersonal skills
• Ability to multitask in a fast-paced environment
• Working knowledge of social media platforms and business use is required
• Experience with content creation tools (Canva or similar) is a plus
• Prior administrative experience is a plus

What We’re Looking For

We’re seeking someone who is organized, dependable, and thrives in a fast-paced environment. The ideal candidate is a strong communicator, team player, and someone who takes initiative while maintaining attention to detail. An interest in marketing and social media, along with a willingness to contribute ideas and grow in that area, will set candidates apart.

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person