Administrative Assistant

Company Overview:

The Hanline Group is a food manufacturing, logistics and supply chain solution organization comprised of five different operating companies. Each company is dedicated to a specific value proposition within a certain industry. Together, these companies work with and assure continuity of supply for the nation’s most reputable food and supply chain outlets.

Vidalia Valley has been a trusted name for fresh produce since its founding in 1983. Originally known as Manning Farms, Vidalia Valley specializes in processing, repacking, and distributing high-quality whole peeled Vidalia onions, industrial ingredients, condiments, and IQF vegetables.

Position Title: Administrative Assistant

Reports to: Alex Smith

Location: Lyons, Georgia

Compensation: Starting at $25

Schedule: M- F - 8AM-5PM

The administrative assistant will be working to assist and support the general manager and supply chain manager.

Key Responsibilities:

• Answer and transfer phone calls
• Schedule shipping and receiving appointments
• Record temperature sensors
• Professionally welcome and directs visitors
• Assists with onboarding new employees
• Processing all orders
• Ensuring Order & Invoice accuracy
• Manage Order Delivery and Timeline expectations.
• Professional Interaction with Customers
• Updating customers records
• Onboarding New Customers
• Becoming an expert on products & services offered
• Assist Supply Manager with administrative duties
• Proficient with scanning/uploading appropriate documents to work orders
• Serve as a point of contact for customers on daily services
• Handle escalations and complaint resolution
• Enter and validate customer orders (EDI, portal, email)
• Ensure accurate product availability before confirming
• Manage order adjustments, substitutions, and cancellations
• Maintain ERP data integrity (Famous, OneStream etc.)

Qualifications:

• Minimum of 2 years in a similar role

Benefits:

• 401(k)

• 4% 401(k) matching

• Dental insurance

• Health insurance

• Paid time off