Administrative Assistant

Come be part of Lucky’s Team! We are a growing Dog Treat manufacturer and E-commerce company located in Norcross with an immediate need for an Administrative Assistant to the COO.

Candidates Personal Characteristics:

The individual we are looking for has the following characteristics.

• Highly motivated and committed
• Detail oriented—sharp eye for details
• Quick learner- quick study
• College degree or related work experience
• Excellent Communication skills- Verbal and Written
• Winning Personality- excellent phone manners
• Goal oriented—known for getting the job done right the first time
• Proven track record of accomplishments
• Self-starter with problem solving abilities
• Ability to multi-task and follows instructions
• Organized as well as excellent follow up skills
• Able to prioritize and shift between unrelated tasks

Job Description/Responsibilities:

Primary responsibilities will be the day to day administrative support functions required by the COO as well as the day to day customer service functions.

Organizational Skills: Provide weekly reports that include analytical data, create operational procedural documents and forms, gather and research information on competitors and products. Keep detailed customer files. Organize and maintain electronic product labeling files.

Customer Service Skills: Ability to relate to customer (retail, WHS, DIS) in a professional and courteous manner (through phone conversations and email), troubleshoot and resolve customer related problems, expediting corrects or adjustments and following up to ensure resolution. Responsible for processing orders received via e-commerce sites.

Quick to learn products and able to recommend and provide guidance to customers specific needs, build relationships and cross sell. Will monitor, manage, and analyze customer posted reviews.

Proficient in Microsoft Office: with focus on Excel and Word. Quickbooks knowledge a plus.

This is a growing position, you need to be able to grow with it!!

Salary:

$40,000- $50,000 year

Full Time

Background check required

Norcross area, warehouse/plant environment

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Work Location: In person