Administrative Assistant - Commercial Loans

Job Title: Administrative Assistant – Commercial/Consumer/BHG Loans

Department: Loans

Reports To: AVP, VP or SVP/Loans

SUMMARY

The Loan Administrative Assistance position is responsible for assisting the Loan Officer in performing various duties and special projects related to the commercial/consumer loan department. Including but not limited to processing consumer, commercial, BHG, and Triad payments, advances on lines of credit, updating information on the Bank’s computer system. The position of Loan Administrative Assistant is required to be fully knowledgeable and skilled in all areas of loans, and is expected to provide leadership, training and support to less experienced department personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist Loan Officer in setting up Commercial, Consumer, and BHG loan files, responsible for maintaining department files in an accurate and efficient manner.
• Works with loan officers and third-party professionals (attorneys, appraisers, inspectors, etc.) in order to close loans in conformity with approved terms and conditions
• Assist and work with Lending Officer on upcoming renewals/modifications
• Perform quality control review of loan bookings including review of loan documents and get with Loan Officer to resolve issues identified
• Assist Lending Officer in collection of past dues by contacting customer via phone, email or letter inputting all correspondence within LOS system
• Scan/Index and Verify Commercial, Consumer and BHG files and other documents as necessary in imaging system in an accurate and efficient manner.
• Perform procedures related to fundings, advances, pay downs, and disbursement processes within the established time frame
• Prepare correspondence for loan officers as requested.
• Review documentation of loan closings as needed
• Order required due diligence items (i.e. Appraisals, Environmental Reports, Property Inspections and Title Commitments)
• Prepare other reports as assigned or requested
• Ensure titles, mortgages and pertinent documentation requirements are met and loans are properly recorded with county and state offices.
• Verifies that all pre-closing conditions have been met prior to authorizing funding
• Maintain and update customer and loan information in bank’s database as changes occur
• Follow-up regularly on files pending information.
• Process closings for loan officers when necessary
• Perform other related duties as assigned.

QUALIFICATIONS and/or EXPERIENCE

• High School education or GED
• Strong interpersonal communication and phone etiquette
• Proficient computer skills (Microsoft Word and Excel), including accuracy
• Ability to work independently, multi-task, prioritize and follow instruction/meet deadlines in a timely manner
• Attention to detail, accuracy and follow-through
• Spanish-speaking preferred, but not required
• Lending/banking experience preferred, but not required

Physical Demand and Equipment Used

• Must be able to sit, walk or stand for extended periods
• Must be able to travel to branch locations
• Must be able to travel within town for business related matters (DMV, Title Companies, etc.)
• General Office Environment