Administrative Assistant - Day Shift - Full Time

About the Role

Key Responsibilities

• Greet and assist residents, families, and visitors at the front desk with a professional and welcoming demeanor
• Answer and route incoming calls, take messages, and respond to general inquiries
• Maintain and organize resident medical records in compliance with HIPAA and facility policies
• Process requests for medical record releases, ensuring proper authorization is obtained prior to disclosure
• Audit and file clinical documentation accurately and in a timely manner
• Prepare and reconcile daily bank deposits, ensuring accuracy and proper documentation
• Assist the Business Office with administrative tasks including filing, data entry, and correspondence
• Order and maintain office supplies and assist with general facility clerical needs
• Support other administrative functions as assigned by facility leadership

Qualifications

• High school diploma or GED required; Associate's degree or administrative certification a plus
• Prior experience in an administrative, medical records, or front desk role — long-term care or healthcare setting preferred
• Working knowledge of HIPAA regulations and medical records handling
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with EMR or records management systems a plus
• Strong attention to detail, organizational skills, and the ability to manage multiple priorities
• Professional and compassionate communication style — comfort interacting with residents, families, and clinical staff
• Ability to handle confidential information with integrity and discretion
• Bi-lingual, Spanish - English preferred

Why Join St. Andrew?

• A collaborative, team-first work environment
• Health, dental, and vision insurance
• Paid time off
• 401(k) retirement plan