Administrative Assistant I or II - Traffic Systems Area Office

TxDOT offers the chance to be part of work that truly matters. We are seeking an Administrative Assistant I or II based in Houston, Texas, to support operations at our Traffic Systems Area Office located at 6810 Old Katy Road.

In this role, you will provide essential administrative and clerical support that helps keep the area office organized and running day to day. Responsibilities include coordinating schedules and meetings, processing purchasing requests, maintaining files and records, tracking inventory, and supporting communication across the team. You will also assist with reporting, documentation, and general office coordination, including support during emergency operations when needed.

You will work side by side with inspection staff and leadership, helping make sure the team has what they need to stay on track and respond to the demands of a busy, fast paced operation. TxDOT offers meaningful work, strong teamwork, excellent training, and opportunities for growth and advancement.

If you are organized, dependable, and enjoy supporting a team that keeps Texans moving safely, this is your opportunity to make a real impact.

The Texas Department of Transportation reserves the sole right to determine the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, and based on business needs.

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans

• Alternative and/or Flexible Work Schedules

• Paid Leave and Holidays

• Health Premiums paid at 100% for Full-Time Employees

• On-the-Job Training

• Tuition Assistance Program

• Holistic Wellness Program with Leave Incentives

• Career Development and Advancement Opportunities

• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Administrative Assistant I:

Performs administrative office support-related work for department staff and the general public. Work requires contact with middle and high-level managers. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

Administrative Assistant II:

Performs administrative office support-related work for department staff, the general public, and one or more projects and
specialized programs. Work requires contact with middle and high-level managers and private entities. Employees at this level
establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled
at the occurrence.

Administrative Assistant I:

• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
• Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity.
• Maintains records and inventories of materials, supplies and equipment.
• Prepares and distributes correspondence.
• Receives, sorts, opens, evaluates content, and distributes mail.
• Enters and retrieves data on a computer.

• Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or equipment and monitors contracts



• Delivers and picks up confidential or time sensitive mail/correspondence.
• Creates requisitions, blanket purchase orders, and enters receipts in PeopleSoft in support of the division or district.
• Performs other job responsibilities as assigned.

Administrative Assistant II:

Includes all essential duties listed for Administrative Assistant I as well as:

• Attends meetings and prepares official reports/minutes

• Attends meetings with supervisor; takes notes, summarizes, and follows up on any actions that need to take place



• Researches and compiles information for reports or inquiries

• Processes receipts and invoices for payment.



• Coordinates travel services to include making travel arrangements, securing transportation and lodging services, and submitting reimbursement on the traveler’s behalf.
• Performs other job responsibilities as assigned.

Administrative Assistant I:

Education:

• High School Grad or Equivalent in general education.

Experience:

• No experience required. (Experience can be satisfied by full time or prorated part time equivalent).

Licenses and Certifications:

• Valid driver’s license. This position requires driving a state vehicle.

Administrative Assistant II:

Education:

• High School Grad or Equivalent in general education.

Experience:

• 1 year administrative or clerical support, customer service, business operations, communications, informational, or related
  experience

Licenses and Certifications:

• Valid driver’s license. This position requires driving a state vehicle.

Competencies:

Administrative Assistant I:

• Some knowledge of:
  • Applicable computer systems and applications
• Some skill in:
  • Maintaining effective working relationships with others
  • Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
  • Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency
  • Preparing and maintaining confidential and sensitive records, files, and reports
  • Communicating technical information effectively
  • Using computers, applicable programs, applications, and systems
• Ability to:
  • Follow verbal and written instructions

Administrative Assistant II:

Includes all competencies listed for Administrative Assistant I as well as:

• Considerable knowledge of:
  • Automated record-keeping methods
  • Applicable computer systems and applications
• Proficient skill in:
  • Researching, evaluating and interpreting complex information
  • Public relations for maintaining effective working relationships with individuals and groups, both internal and external
  • Maintaining effective working relationships with others
  • Coordinating and scheduling activities/resources
  • Composing correspondence and technical documents
  • Preparing and maintaining confidential and sensitive records, files, and reports
  • Recording notes at meetings
  • Maintaining a safe and effective working relationship with other

Physical Requirements and Working Conditions:

Administrative Assistant I and II:

• Sedentary work: Lift up to 10 lbs. at a time and occasionally carry files/small tools

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

Click on the appropriate occupational category to view the MOS codes.

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Additional Applicant Information for applicants