Administrative Assistant I- Street Transportation Department

The City of Phoenix strives to be an employer of choice, and with more than 14,000 employees working across 35 departments, the City of Phoenix offers opportunity for career growth and advancement. It is emerging in the new economy with strength in high technology, manufacturing, bioscience research and advanced business services.

The Street Transportation Department is seeking a dynamic, organized, and effective individual to join their Administrative Services Team. This team supports the entire department, and their work is critical to the department's mission. This Administrative Assistant I position will report to Management Assistant II and will supervise two administrative staff.

An ideal candidate will have experience supporting a fast-paced, large governmental or similarly structured organization, and will demonstrate strong organizational skills, professionalism, and reliability. They must be able to multi-task, have excellent follow-though skills, and provide exceptional customer service. Supervisory experience is a requirement for this position. In addition, the ideal candidate will have strong verbal and written communication skills, and the ability to interact professionally and build effective relationships with city staff at all levels of the organization. The incumbent will be expected to take initiative and work independently while managing their workload in a balanced, efficient, and effective manner.

This position provides direct support to internal and external customers and is ineligible for telework. The expectation is this role will be based in the office full-time.

Responsibilities include and are not limited to:

• Planning, directing, and managing the activities of support staff.
• Developing and reviewing standard operating procedures.
• Processing departmentwide travel and conference requests.
• Providing training to employees on the use of the department's ticketing system.
• Providing continuous customer service training to public facing support staff.
• Creating telecommunication requests and serving as the department's telecom liaison.
• Processing in-county training, conferences, and membership requests.
• Parking permit coordinator for the department.
• Assisting with the purchasing of office supplies and equipment.
• Performing budget management.
• Assisting with maintaining intranet pages on SharePoint.

Ability to:

• Provide exceptional customer service.
• Take initiative and work independently.
• To be organized and reliable with excellent follow through.
• Manage workload in a balanced, efficient, and effective manner.
• Interact professionally and build effective relationships with city staff at all levels of the organization.
• Apply strong written and oral communication skills, including delivering clear and effective public presentations.
• Multi-task effectively.

Pay Range: $24.93 to $44.77 per hour.

Hiring Range: $24.93 to $40.61 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 053. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

• One year of paraprofessional experience in governmental research and finance administration or paraprofessional experience aiding an administrative officer in technical and administrative problems and affairs.
• Bachelor's degree in public or business administration or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

• A minimum of one year experience supporting and providing quality service to internal and external customers.
• A minimum of one year experience monitoring or controlling a budget
• Supervisory experience.

Experience with/in:

• Placing orders for office supplies and small tools.
• Using SAP and Concur systems.
• Processing employee requests such as travel, memberships or reimbursements.
• Providing training to staff at all levels of the organization.
• Updating and maintaining intranet pages.
• Developing and editing documents and procedures.
• Microsoft Office Suite and standard computer uses and applications (i.e., Microsoft Office Suite, WebEx, Teams, SAP, etc.)

Recruitment closes March 5, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
If you are in need of computer resources,
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Admin Asst I, JC:06030, ID# 60760, 02/27/26, USM, CR, Benefits:007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.