Administrative Assistant II

Position Overview

Duties and Responsibilities

• Answers general information questions, in person, by phone, and electronically.
• Maintains confidentiality and privacy of protected information.
• Performs clerical tasks including word processing, data entry, filing, and office mail processing.
• Prepares reports and statistics.
• Processes invoices and prepares bills for payment.
• May maintain accurate and up-to-date ledgers.
• May assist Librarian with monitoring monthly expenditures.
• Processes daily receipts and deposits all monies received.
• Manages petty cash fund.
• Orders and inventories supplies and equipment.
• May generate correspondence, memos, and other relevant materials.
• May coordinate annual periodical subscriptions and renewals.
• May maintain work calendar/schedules and emergency data forms.
• May coordinate work of staff and volunteers.
• Maintains repair and maintenance records on equipment and schedules maintenance as needed.
• Performs minor repairs to equipment.
• May coordinate work orders for building and grounds maintenance.
• May schedule use of library resources and meeting rooms.
• May coordinate a variety of meetings, notifying participants of time and place, and distributing informational materials as necessary.
• May provide circulation assistance to patrons, including check out of library materials, issuing library cards, assessing and collecting fines and fees, and addressing problems related to patron records.
• May assist with planning, delivery, and promotion of programs, activities, and displays.
• May perform opening and closing procedures.
• May shelve library materials and keep shelves in order.
• Supports organizational goals and objectives by participating in library system and community collaborations.
• May be required to perform work assignments concurrently.
• Responsible for maintaining a safe and secure working environment.
• Evening and weekend work required.
• Some travel required.

Education and Experience

• High school diploma or GED required.
• One year of relevant office experience required.
• One year of customer service experience preferred.
• Experience in financial record keeping desirable.
• Possession of a valid, State of North Carolina driver license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.

Knowledge, Skills and Abilities

• Knowledge of office practices and procedures.
• Knowledge of records maintenance techniques.
• Familiarity with library principles and practices.
• Familiarity with library circulation, catalog, and Dewey Decimal Classification systems.
• Ability to plan and organize work, and handle interruptions.
• Ability to accurately count money.
• Ability to give attention to detail.
• Ability to effectively communicate orally and in writing.
• Ability to effectively work with diverse populations.
• Possess good interpersonal skills including tact, courtesy, and discretion.
• Ability to take direction.
• Ability to use good judgment.
• Ability to work as a member of a team.
• Ability to work independently and exercise initiative.
• Ability to work well under pressure.
• Ability to use a variety of library equipment and technology.
• Ability to effectively use various computer applications.

Jackson County provides a robust offering of employee benefits including: employer paid medical and dental benefits, participation in the Local Governmental Employees’ Retirement System, paid leave (vacation, sick, and holiday), Employee Clinic, Wellness program, and supplemental benefit offerings.