Administrative Assistant | Law Firm | Entry Level

Administrative Assistant | Law Firm | Entry Level

Pay: $15.00 per hour

Job Type: Full-time

Schedule: Monday to Friday, 8:00 AM - 5:00 PM (8-hour shift with 1-hour lunch)

Location: In-person, Rockwall, TX 75032 (no remote work available)

About Us

The Law Office of Jason Carr, PLLC is a growing tax law firm in Rockwall, Texas that helps individuals and small business owners resolve IRS issues, plan for taxes, and protect their assets. We offer a professional, team-oriented workplace where every role contributes directly to client outcomes.

Position Summary

We are hiring an Administrative Assistant II to serve as the primary point of contact for incoming calls in a high-volume phone environment. This is an entry-level, full-time position centered on answering calls, confirming client appointments, and providing general administrative support. You will use the OOMA Office phone system daily and play a key role in keeping the firm's schedule organized and clients informed. Full training is provided, including on all phone and office systems.

Essential Functions

• Answer and manage a high volume of incoming calls using the law firm phone system
• Confirm, schedule, and reschedule client appointments
• Route calls and take detailed messages for Attorneys, Managing Directors, Engagement Managers, and other staff
• Provide administrative support to Attorneys, Managing Directors, Engagement Managers, and other staff
• Assist with light document preparation and filing as needed
• Maintain break room cleanliness, including unloading the dishwasher and restocking supplies
• Perform general office duties as assigned
• Greet and welcome guests (including clients and business partners)

Physical Requirements

• Ability to sit for extended periods while operating a phone and computer
• Ability to lift and carry up to 15 pounds (e.g., office supplies, mail)
• Ability to speak clearly and hear effectively for phone-based communication

Qualifications

• High school diploma or equivalent (required)
• Strong verbal communication skills and a professional phone presence
• Ability to manage multiple calls and tasks simultaneously in a fast-paced environment
• Proficiency with Mac/Apple computers
• Working knowledge of Gmail, Google Docs, and Microsoft Word
• Comfortable navigating the internet for research and daily tasks
• Detail-oriented with strong organizational skills
• Self-motivated with a positive, team-first attitude
• Ability to maintain a neat, professional appearance consistent with the firm's business casual dress code (reasonable accommodations will be provided for sincerely held religious beliefs, observances, and disabilities)
• Must be authorized to work in the United States
• Prior office, receptionist, or customer service experience is a plus but not required

Benefits

• Health, dental, and vision insurance (after 90-day introductory period)
• Paid time off (1 week, available after 90 days)
• Firm-observed paid holidays (after 90 days)
• Full training provided
• Professional development and advancement opportunities
• Supportive, collaborative office culture

Equal Opportunity Employer

The Law Office of Jason Carr, PLLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, hair texture, protective hairstyle, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Disclaimer

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The firm reserves the right to modify duties as needed. Employment with the firm is at-will, meaning either the employee or the firm may end the employment relationship at any time, with or without cause or notice.

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Application Question(s):

• Are you comfortable spending the majority of your workday answering and managing a high volume of phone calls?

Ability to Commute:

• Rockwall, TX 75032 (Required)

Work Location: In person