Administrative Assistant - Leasing Agent

Summary: The ideal candidate should have excellent oral and written communication skills and be able to organize their work using the provided tools & systems. If you have previous experience as a Secretary or Executive administrative assistant and familiarity within our industry, we’d like to meet you. Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.
Tasks:

• Daily email correspondences - write, distribute letters, faxes & forms
• Answer & direct phone calls
• Collecting & sorting mailings from post office, distributing to appropriate office staff
• Receiving tenants payments in our online property management software, applying to the appropriate/ correct income accounts
• Meeting potential renters and guiding them on tours of available units
• Following up on leads for potential renters
• Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified
• Preparing leasing documents for potential renters using property standards and regulations
• Handling the collection of rent payments, security deposits and application fees
• Keeping residents informed of any changes to rental agreements or upcoming property issues
• Building a rapport with current tenants to give them personalized service
• Keeping an eye on community facilities such as mailrooms, fitness centers and laundry rooms
• Reviewing tenants' ledgers & outstanding balances & completing collection efforts - phone calls, written communications, court procedures when necessary.
• Completing legal documents for court filings - must be reliably accurate for legal purposes
• Coordinating rental payment assistance applications on behalf of tenants during hardship
• Provide general support to office staff & company owners

Skills:

• Must be self motivated, reliable & trustworthy to work independently & under minimal supervision
• Excellent time management skills and the ability to prioritize work
• Knowledge of office management systems and procedures
• Must possess excellent written & verbal communication skills
• Strong organizational skills with the ability to multi-task
• Attention to detail and problem-solving skills

It is preferred to have office administrative experience with basic bookkeeping knowledge, will train. Pay is based on experience.

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Bookkeeping: 3 years (Required)
• leasing agent: 1 year (Required)
• Customer service: 3 years (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person