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The Administrative Assistant supports Newmark’s high-volume industrial and commercial brokerage team by providing organized, proactive administrative support and ensuring smooth daily office operations. This role balances two core areas of responsibility: direct brokerage team support and general office management. The ideal candidate is detail-oriented, professional, customer-focused, and able to manage multiple priorities in a fast-paced environment.
High School diploma required; Bachelor’s or Associates degree preferred.
Strong written and verbal communication skills with a professional, client-service mindset.
Excellent attention to detail and accuracy in all work.
Ability to manage time effectively and prioritize multiple tasks in a high-volume environment.
Proficiency with Microsoft Office Suite and comfort learning internal systems, including CRM and revenue management platforms.
Ability to maintain confidentiality and handle sensitive information appropriately.
Professional demeanor, reliability, and strong interpersonal skills.
Preferred Qualifications:
Experience in commercial real estate, brokerage, or a professional services environment.
Familiarity with transaction tracking, revenue management, or CRM systems.
Prior experience supporting multiple team members or a high-volume office.
Brokerage Team Support:
Welcome clients and visitors, ensuring a polished, professional first impression.
Prepare conference rooms in advance of meetings, including materials, technology, and hospitality needs.
Attend team meetings, take accurate notes, and produce clear, actionable meeting minutes.
Track all transactions in progress and enter required information into Newmark’s revenue management system.
Obtain invoices promptly, coordinate with the revenue processor to secure missing documentation, and ensure timely revenue recognition.
Generate transaction-related reports, including outstanding accounts receivable, and proactively request second-half invoices at least 30 days before due.
Maintain and update pipeline reports; assist the Operations Manager with monthly forecasting.
Draft correspondence, agreements, and other documents as requested by brokers.
Manage calendars, schedule meetings, and coordinate internal and external appointments.
Provide general administrative support to the brokerage team as needed.
Office Management:
Ensure the office is opened and closed on time each business day.
Maintain a clean, organized, and welcoming reception area, conference rooms, and shared workspaces.
Monitor office supply levels, place orders, and maintain appropriate inventory.
Ensure office equipment is functioning properly; coordinate service calls and repairs when necessary.
Support a friendly, professional, and customer-service-oriented environment for clients, vendors, and team members.
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