Administrative Assistant - Police Records

Position Summary

The Metropolitan Airports Commission's Airport Police Department is hiring!

Join a dynamic and mission-driven team at the Airport Police Department (APD) as our next Administrative Assistant in Police Records. In this pivotal front-line role, you'll be one of the welcoming faces of the department, providing exceptional service to guests and callers. Along with general administrative duties, you’ll support a variety of areas such as police records, property and evidence, bi-weekly payroll/timekeeping reviews, and other duties that arise. If you're ready to bring your administrative expertise to a law enforcement environment where precision, integrity, and collaboration matter—this is your opportunity to shine. Step into a role where every task helps keep the airport safe and our department running smoothly.

Position Description

RELATIONSHIPS

Reporting Relationship – Reports to the Records Management Supervisor

Supervision – No direct reports

Organizational – Frequent contact with APD and other MAC staff

External Partners – Contact with Airport tenants and vendors, other law enforcement agencies, Minnesota Bureau of Criminal Apprehension (BCA), prosecuting attorney, Hennepin County Court system, and the public

JOB DUTIES

Customer Service

• Provide customer service to internal and external customers seeking information and/or direction regarding the activities of the Airport Police Department (APD)
• Ensure calls are answered in a timely manner and routed to appropriate department contact
• Greet and assist guests and customers of the APD

Administrative Support

• Perform general administrative duties including typing, filing and mail distribution
• Process certified mail and coordinate shipping/deliveries
• Coordinate maintenance for office equipment, i.e., all in one printer/fax/copiers units
• Assist with scheduling conference rooms
• Enter check requests in financial system
• Validate parking

Property and Evidence Support

• Assist with the intake, inventory, handling and disposition of property and evidence
• Return authorized property to owners and collect fees
• Assist with training officers on use of evidence management software

Records Support

• Distribute BCA lab reports and records management system incident record to investigators
• Complete monthly CJIS Validations
• Process and resolve BCA Suspense Tasks
• Review and e-file warrant cases in court system
• Reviews and fulfills data requests in accordance with MN State and Federal statutes, as needed.
• Citation data entry
• Receive and process credit card payments for police reports
• Manage bail money
• Process DWIs in eCharging system, as needed

Payroll Support

• Review timecards and schedules related to bi-weekly payroll
• Follow-up with employees and supervisors regarding corrections

Position Requirements

MINIMUM REQUIREMENTS

• High school diploma or equivalent
• Two years of experience in an administrative support role or customer service role
• Ability to effectively interact with the public and employees
• Demonstrated ability to communicate effectively in written and oral form within a confidential environment
• Strong attention to detail
• Intermediate skill using Microsoft Office (Outlook, Word, and Excel)
• Able to multi-task effectively, prioritize workloads, and meet deadlines
• Available for occasional, limited overtime
• Ability to successfully complete a comprehensive background check

DESIRABLE QUALIFICATIONS

• Two years post-secondary education
• Previous work experience in a law enforcement environment
• Experience working with an evidence or inventory tracking system
• Experience working with a records management system
• Experience using a scheduling/timekeeping system to enter and track employees’ time
• Prior payroll proofing experience