Administrative Assistant (Virtual and In-Person Support)

Overview

Pathway 2 Purpose Wellness & Consulting is a growing behavioral health practice providing psychological evaluations, therapy, and consulting services. As the practice expands across multiple locations, we are seeking a reliable and detail-oriented Administrative Assistant to support daily operations and enhance the client experience.

This is an excellent opportunity for someone who is organized, proactive, and interested in growing with a developing organization.

Duties

• Answer incoming calls and return voicemails
• Schedule appointments and manage provider calendars
• Respond to emails and text inquiries in a timely manner
• Assist with client intake and onboarding
• Maintain organized client records and documentation
• Track referrals and follow up with inquiries
• Assist with insurance verification (as needed)
• Monitor and respond to social media messages (as needed)
• Provide general administrative support to the practice

Skills

Proven experience in office management or administrative roles with strong organizational skills.

• Previous administrative or virtual assistant experience preferred
• Strong communication and organizational skills
• Ability to multitask and manage time effectively
• Professional, reliable, and responsive
• Comfortable handling confidential information (HIPAA awareness preferred)
• Experience in healthcare or mental health is a plus

Ideal Candidate

• Detail-oriented and proactive
• Strong communicator
• Able to work independently
• Takes initiative and problem-solves effectively
• Interested in growing with a small but expanding business

Additional Opportunity (Optional In-Person Support)

Occasional in-person support may be available for candidates located in or near Mobile, AL. This includes assisting with on-site administrative tasks during scheduled evaluation days.

As the practice continues to expand, there may also be opportunities for additional in-person support in other locations for candidates who are interested. Additional compensation will be provided for in-person support shifts.

Pay: $12.00 - $15.00 per hour

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Mobile, AL 36609