Administrative Assistant/Receptionist

Overview
We are seeking a highly organized and proactive Receptionist/Administrative Assistant to join our team. This role is essential for ensuring smooth office operations and providing exceptional customer service.

The idea candidate will possess strong administrative skills, be proficient in company system, and have experience with phone systems and office management.

If you thrive in a fast-paced environment and enjoy supporting both clients and colleagues, we encourage you to apply.

Responsibilities

• Greet visitors and clients warmly, providing a positive first impression of the company.
• Manage incoming calls efficiently, directing them to the appropriate personnel or taking messages as needed.
• Perform Sales order through system, ensuring all information is up-to-date and well-organized.
• Maintain filing systems, both electronic and paper-based, to ensure easy access to important documents like Sales order, packing list invoices.
• Prepare /Schedule shipping documents.
• Keep time of warehouse staffs and time reporting
• Follow up with customer through email, phone for AR and send information from system
• Assist with customer support inquiries, addressing concerns promptly and professionally.
• Support office management tasks including inventory management of supplies and equipment.
• Collaborate with team members to streamline administrative processes and enhance overall productivity.

Requirements

• Proven experience as a receptionist or in an administrative role is preferred.
• Proficient in using Google Suite applications (Docs, Sheets, Calendar).
• Strong computer skills, Microsoft office software ( Outlook, Words, Excel, Power point) with the ability to learn new software quickly.
• Excellent customer service skills with a friendly demeanor.
• Ability to handle multiple tasks simultaneously while maintaining attention to detail.
• Strong organizational skills and the ability to manage time effectively.
• Previous experience with phone systems and office management practices is advantageous.

If you are a motivated individual who enjoys working in a dynamic environment while providing top-notch support, we would love to hear from you!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• What is the best way to contact you, email or phone, please specific and leave information?
• When can you come for an in-person interview at our office this week?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Kent, WA 98031 (Required)

Work Location: In person