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Administrative Assistant/Timekeeper
Job Summary
- Sell and process parts for air compressors.
- Handle quotation requests for repairs, spare parts, and field services.
- Collaborate with Aftermarket sales and coordinate with relevant departments within product companies.
- Provide general support across teams.
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Report to the Regional Sales Manager or Inside Sales Manager.
- Respond to customer inquiries on behalf of the Aftermarket team.
- Review inspection reports to identify parts needed for repair quotes.
- Correspond with vendors regarding documentation required for repairs.
- Process customer orders for repairs related to spare parts orders.
- Provide the sales team with order acknowledgments.
- Collaborate with product companies and local vendors on orders, external repairs, and component supply.
- Expedite orders to meet customer commitments.
- Adhere to repair processes to support final invoicing.
- Assess equipment bills of material and engineering drawings for repair and spare part order scope.
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Communicate with the sales team, vendors, and internal partners.
- Proficient in Microsoft Office products, including Word, Excel, and Planner.
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Familiar with SAP and CRM management.
- High school diploma or equivalent.
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Experience processing orders.
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Must be able to move about the facility (standing, walking).
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Must comply with all Company PPE policies as directed.
- Primarily an office environment, with occasional exposure to warehouse environments.
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