Administrative Associate II

Increasingly responsible administrative support experience

(Will consider seven years related post high school education/experience)

This is a core position for the mentoring program which requires the promotion of high values and standards of excellent care and services to all individuals interacting with the mentoring program in the College of Nursing. This position requires the following knowledge, skills, and abilities:

1. Planning /Organizing: This person prioritizes and plans work activities, uses time efficiently, plans for additional resources, sets, goals and objectives, organizes or schedules other people and their tasks, develops realistic action plans which includes the development and maintenance of departmental systems. This person must demonstrate an ability in multi-tasking and prioritizing activities while possessing attention to detail

2. Professionalism: This person approaches others in a tactful manner, reacts well under pressure. Treats others with respect and consideration. Accepts responsibility for own actions and follows through on commitments. This position has significant impact on image, efficiency and function of the program and college and directly effects successful operations of the mentoring program.

3. Communication (oral and written): This person will communicate effectively with all levels of college faculty, staff, and students, and other organizational representatives whether initiated in person, telephone or by other electronic means including e-mail. Communicates clearly and informatively. Edits work and varies communication style to meet needs. This person must have the ability to work independently keeping necessary persons well informed while maintaining confidential information. This person will utilize electronic office products such as spread sheets, word documents, data bases, and PowerPoint in daily communications. Utilizes professional writing skills in creating documents.

4. Dependability/Initiative: This person must have the ability to work independently while responding to management direction. This person takes responsibility for own actions and keeps commitments. This individual needs to be a self-starter, motivated and resourceful.

5. Customer Service: This person responds promptly to customer needs. This person has direct contact with various academic and business leaders as a result of their responsibility and activities. This person responds to requests for service and assistance.

6. Teamwork/Coordination: This person will balance team and individual responsibilities and contribute to building a positive team spirit. This person will coordinate work with other college and mentoring staff and may provide work direction for project completion to other persons supporting the mentoring program .