Overview
Marsh Mercer - role overview and responsibilities related to client registration, relationship management, and portal coordination. This description consolidates responsibilities and qualifications for the position.
Responsibilities
- Client Registration: Gather all necessary requirements and information from the client (KYC, business details, legal documents, etc.) and ensure that all information is accurately and timely added to client portals.
- Client Relationship: Act as a point of contact for clients to address any queries timely.
- Coordination with Internal Departments: Collaborate with legal, finance, HR and other teams to ensure timely document submissions.
- Client Communication: Act as the point of contact for any queries related to registration, portal management, and document submissions, keeping clients informed of the process.
- Record Management: Maintain accurate and up-to-date records of all registered clients.
- Client Portal Management: Ensure that all company documents are updated on client portals as required. Manage POs and invoicing requirements as per client portals.
- Proposal Management: Manage the preparation and submission of responses to Requests for Proposals (RFPs) in collaboration with cross-functional teams.
Qualifications
- Bachelor's degree in business administration or a related field.
- 3-5 years of experience in procurement, finance, or operations Etimad roles
- Strong knowledge of procurement process in KSA and knowledge of government procurement portals.
- Excellent organizational and time management skills, with an ability to manage multiple priorities simultaneously.
- Strong communication and interpersonal skills for working with internal and external stakeholders.
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting. Mercer is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.