Administrative Lead & Digital Marketing Coordinator

<Job Overview>
Are you passionate about driving brand growth and engaging audiences through innovative digital strategies? We are seeking a dynamic and energetic Digital Marketing Coordinator to join our vibrant marketing team! In this role, you will be at the forefront of crafting compelling online campaigns, optimizing digital channels, and leveraging data-driven insights to boost our online presence. Your enthusiasm for digital marketing combined with your technical skills will help us reach new heights in our marketing efforts. This paid position offers an exciting opportunity to develop your expertise in a fast-paced environment dedicated to creativity and results.

<Responsibilities>

• Administrative & Operational Duties
• Manage daily reservation schedules for rental vehicles
• Coordinate delivery, pickup, and return times with drivers and technicians
• Respond to customer inquiries via phone, email, and text
• Process rental agreements, deposits, payments, and required documentation
• Maintain organized digital and physical records

Customer Service

• Deliver exceptional communication and problem-solving for customers
• Provide product/service details, rental policy info, and pricing assistance
• Resolve issues professionally and escalate when needed

Digital Marketing & Social Media Management

• Plan, create, and schedule weekly social media content (Instagram, TikTok, Facebook)
• Capture photos/videos of rentals, scenic locations, events, and customer experiences
• Maintain a consistent brand voice and aesthetic
• Track engagement analytics and performance reports
• Assist with marketing campaigns, seasonal promotions, and local partnerships
• Design basic graphics for posts, flyers, banners, and event materials

<Qualifications>

• 1–2 years of administrative or customer service experience
• Experience managing social media accounts for a business or organization
• Basic content creation skills (photo/video, reels, captions, stories)
• Strong written and verbal communication skills
• Ability to multitask in a fast-paced environment
• Familiarity with Google Workspace, Canva, and social scheduling tools

Preferred:

• Experience in digital marketing, branding, or small-business marketing
• Knowledge of SEO basics, analytics, or paid social advertising
• Valid driver’s license

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• Flexible schedule

Work Location: In person