Administrative Manager - 911

Performs a wide variety of specialized professional and administrative duties to support the Department of Emergency Communications. Serving as the office manager, works with considerable independence within the scope of established policies and procedures. Position requires discretion and diplomatic skill in representing policies and working effectively with County personnel, officials, and the public. Supervises and delegates the work of subordinate personnel. Work is performed under the general direction of the Director of Emergency Communications with moderate latitude for independent judgement and action.

ESSENTIAL JOB FUNCTIONS:

• Maintains knowledge of federal and state regulations, as well as county personnel policies and procedures.
• Assist with developing and continually analyzing operating policies and procedures for the communications employees and operations.
• Coordinates and facilitates the administrative process related to new hire on boarding and orientation.
• Performs employee personnel actions within the UKG platform to maintain records and compliance.
• Reviews employee timesheets for accuracy before final submission to payroll.
• Supports Emergency Communications with administrative tasks related to the compliance of generating grant documents and agreements.
• Assists with researching and applying for grants related to the Center’s needs and managing grant funds.
• Assists in preparing the operating and capital budget requests for consideration by County Administration. Implements approved budgets; monitors and manages expenditures within the constraints of available resources.
• Oversee the Tyler Munis system for the Center including but not limited to; entering invoices, purchase orders, purchase card items, and other necessary transactions.
• Compiles various reports as needed. Collects and relays statistical information. Supervises and assists in record keeping.
• Responds and assists with requests for public records pursuant to the Freedom of Information Act (FOIA).
• Maintains Communications Center security and confidentiality.
• Accomplishes all tasks as appropriately assigned or requested by management.
• Maintains an accurate inventory of building and office supplies.
• Submits internal maintenance work orders as necessary. Coordinates office equipment repairs with appropriate vendors.
• Coordinates and works with vendors for upgrades of hardware, software, and maintenance of various systems.
• Works directly with system vendors to coordinate various updates and repairs as necessary.
• Participates in employee meetings and training as needed; takes and transcribes meeting minutes; maintains minute books; oversees the preparation of packages for dissemination prior to meetings and or training sessions.
• Assists with Primegov as directed.
• Coordinates with other county departments to ensure the success of the E-911 Center and other community agencies.
• Meets attendance requirements and maintains the highest level of dependability.
• Consistently demonstrates ability to respond to changing situations in a flexible manner in order to meet current needs and reprioritizes work as necessary.
• Creates and promotes a culture of high performance and continuous improvement, as well as an efficient and conflict-free workplace.
• Performs special projects and other related job duties as assigned.