Administrative Manager Senior Healthcare

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

This position is for the Administrative Manager for the Central Staffing Resource Department. CSR is a centralized nursing department that provides supplemental staff to units, clinics and specialty areas. They are provided as needed to maintain safe and effective staffing levels to keep our units and clinics functioning effectively. CSR staffing resources are dispatched to more than 36 inpatient units, 150 outpatient clinics and 20 miscellaneous specialty areas. CSR employs both temporary and regular employees. This person reports to the Nursing Manager of CSR.

Responsibilities*

• Oversee CSR Clerical Services team, including the Nursing Clerical Services Supervisors and Inpatient Unit Clerks
• Provide direct supervision to Nursing Clerical Services Supervisors
• Oversee CSR Administrative Assistant (Main Office), Administrative Assistant (Payroll) support staff teams and Administrative Assistants (Cluster Support)
• Plan, organize, and manage the administrative responsibilities of the Nursing Clerical Services and CSR Administrative Assistant support teams.
  

What You'll Do

Personnel Management

• Responsible (directly or indirectly) for all subordinate staff activities related to human resource management (hiring, promotion, salary changes, performance coaching, disciplinary actions, training and development, ensuring consistent application of organizational policies, etc.)
Responsible for providing leadership and professional expertise

Daily Operations

• Plan, organize, supervise and manage the administrative responsibilities of the CSR department, including scheduling, billing, payroll
• Plan develop and implement department operational policies, procedures, methods and systems
• Direct the evaluation of department activity and implementation of appropriate changes
• Direct the allocation of space for the department
• Fiscal Responsibility
• Develop, manage and control department salary, commodity and capital equipment budget
• Collaborate with Procurement Services to maintain competitive contracts for supplemental resources

Fiscal Responsibility

• Develop, manage and control department salary, commodity and capital equipment budget
• Collaborate with Procurement Services to maintain competitive contracts for supplemental resources
  

Required Qualifications*

• Bachelor's degree in Health or Business Administration or equivalent combination of education and experience
• Proficiency in Excel, Microsoft Word, Ansos, MPathways, and Webscheduler
  

Skills You Have

• Strong analytical, problem-solving, conflict resolution and oral and verbal communication skills
• Excellent interpersonal skills
• Ability to deal with a diverse group of people in a diplomatic and effective manner
• Ability to work independently and as a member of a team
• Ability to work under pressure and meet deadlines in a fast-paced environment
• Able to set priorities, handle multiple tasks and meet deadlines
• Ability to plan, organize and direct the activities of others
• Must be committed to maintaining a professional and positive workplace demeanor
• Ability to apply good judgment and to handle confidential materials and situations with sensitivity and discretion
• Demonstrated progressive leadership skills including proven capability to supervise employees and build a cohesive work team
• Experience in leading departmental and cultural change

Desired Qualifications*

• Master's degree in Health or Business Administration
• Leading a clerical team
• Previous experience in a 24 hour/7 day per week setting
• Demonstrated knowledge of University and Hospital policies and procedures and internal contractual agreements

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

277692

Administrative Manager Senior Healthcare

Admin Manager Sr Healthcare

Michigan Medicine - Ann Arbor

Onsite

Full-Time

Regular

Exempt

Um Hospital

MM Nsg Clin Support CSR

5/15/2026 - 5/29/2026

Healthcare Admin & Support