Administrative & Marketing Coordinator

Looking for stability, growth, and a team that truly values your efforts?
At Commercial Insurance Associates, we are expanding locally and now hiring for a full-time position in our Ocean City, Maryland office. We offer long-term stability in a resilient industry along with exceptional opportunities for professional growth. Whether you have insurance experience or are new to the field, we welcome dependable, motivated individuals who are ready to build a lasting career.

Since 2007, we’ve thrived through economic challenges while continuing to grow our team and client base. We balance the supportive feel of a small company with the resources of a larger firm, delivering a positive culture and true work/life balance.

Key Responsibilities

Administrative & Front Office

• Serve as the first point of contact for visitors and incoming phone calls with professionalism.
• Prepare, edit, and process client proposals, forms, and correspondence.
• Maintain organized client records and track application processing.
• Support team members with general office coordination and daily internal workflows.

Marketing & Digital Media

• Create, edit, and publish engaging content (text, photo, video, graphics) for social media, email, and web platforms.
• Optimize company pages and profiles to maximize visibility and engagement.
• Monitor and respond to online interactions in line with agency guidelines.
• Assist with website updates and support branding/marketing projects.
• Use social media strategies to build awareness, generate leads, and support business development efforts.

Our Ideal Candidate

• Has prior office experience (any industry) and is comfortable handling phones, clients, and administrative tasks.
• Has some experience or interest in marketing, content creation, or social media management (professional or demonstrated personal work).
• Demonstrates strong organization, attention to detail, and follow-through.
• Communicates clearly, writes well, and adapts tone based on audience.
• Tech-savvy, dependable, positive, and able to multitask effectively.
• Comfortable learning new software and platforms quickly.
• Bonus: familiarity with basic web design, Canva, WordPress, or SEO tools.

What We Offer

• Merit-based advancement with opportunities for career growth (marketing, operations, client management).
• Health, dental, vision, 401(k) with match, HSA, PTO.
• Balanced work schedule: Monday–Friday, no nights or weekends.
• Job security in a strong and steady industry.
• Professional development support and hands-on training.
• In-person position located at our Ocean City, MD office.

Requirements

• High school diploma or equivalent.
• Minimum 1 year in an administrative, clerical, or customer service role.
• Basic knowledge or demonstrated interest in marketing, social media, or web-based platforms.

If you're looking for a role where your work is valued, your creativity is encouraged, and your growth is supported—without leaving the Eastern Shore—we’d love to connect. Join our Ocean City team and make an immediate impact.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Marketing: 1 year (Required)

Work Location: In person