Administrative Officer (Admin + Outreach Support) - Night Shift (US Timing)

Administrative Officer (Admin + Outreach Support) - Night Shift (US Timing)

Job Overview

We are seeking a highly organized and proactive Administrative Officer who can efficiently manage daily administrative tasks while also supporting outreach efforts for our Meditation Teacher Training Program. The ideal candidate must have excellent written communication skills, particularly in American English, and the ability to engage professionally via email to help convert leads into enrolled participants.

Key Responsibilities

• Manage day-to-day administrative operations and ensure smooth workflow
• Draft, edit, and send professional emails to prospective participants
• Follow up with leads and maintain consistent communication to support program enrollment
• Maintain and organize records, documents, and contact databases
• Schedule meetings, calls, and program-related appointments
• Coordinate with internal team members to ensure timely execution of tasks
• Handle inbox management, including responding to inquiries promptly
• Assist in preparing reports, documents, and program materials
• Identify opportunities to improve administrative processes and communication flow

Role Requirements

• Strong written and verbal communication skills (American English proficiency required)
• Ability to write persuasive and professional emails
• Highly organized with strong attention to detail
• Self-motivated, proactive, and able to work independently
• Strong time management and multitasking abilities
• Comfortable handling client or participant communications
• Ability to maintain confidentiality and professionalism
• Basic understanding of outreach, lead follow-ups, or customer engagement is a plus

Qualifications

• Bachelor’s degree in Business Administration, Communications, or a related field (preferred)
• 2+ years of experience in an administrative or similar role
• Experience with email communication, customer support, or lead management
• Proficiency in Microsoft Office (Word, Excel, Outlook) or Google Workspace
• Familiarity with CRM tools or email marketing platforms is an advantage

What We’re Looking For

• Someone who takes initiative rather than waiting for instructions
• A detail-oriented individual who ensures accuracy in communication
• A reliable team player who can also work independently
• A strong communicator who can represent the program professionally and warmly

Job Type: Full-time

Work Location: Remote