ADMINISTRATIVE OFFICER/RECEPTIONIST

Roles & Responsibilities – Administrative Officer/Receptionist

• Serve as the first point of contact for visitors, clients, vendors, and employees.
• Greet visitors professionally and manage visitor registration and access control.
• Handle incoming calls, emails, and couriers; route them accurately and promptly.
• Maintain front desk discipline, professionalism, and confidentiality at all times.
• Coordinate meeting room bookings and basic meeting arrangements.

Administrative Responsibilities

• Provide day-to-day administrative support to management and departments.
• Manage office stationery, supplies, and inventory; raise purchase requests when required.
• Maintain organized filing systems (physical and digital) for admin and HR records.
• Coordinate with vendors for office maintenance, utilities, housekeeping, and services.
• Ensure administrative tasks are completed end-to-end within timelines.

HR Coordination & Support

• Assist HR in employee onboarding and offboarding processes.
• Coordinate collection of joining documents and maintain employee personal files.
• Support HR in attendance, leave coordination, and record updates.
• Assist in preparing and issuing HR letters (offers, confirmations, memos, notices) as instructed.
• Coordinate with HR/PRO for visa, insurance, and compliance documentation.

Follow-up & Task Management

• Track assigned tasks and ensure timely completion without repeated follow-ups.
• Adhere strictly to target dates and deadlines.
• Proactively escalate delays or issues to the reporting manager.
• Avoid leaving tasks incomplete or unattended without approval or proper handover.

Communication & Reporting

• Maintain clear, professional, and timely communication with all stakeholders.
• Provide regular task status updates without waiting to be asked.
• Seek clarifications when required and implement instructions accurately.
• Maintain written records and confirmations where necessary.

Professional Conduct & Workplace Ethics

• Demonstrate professional behavior, discretion, and teamwork.
• Maintain confidentiality of employee information and company data.
• Raise concerns or challenges through appropriate internal channels (HR/Reporting Manager).
• Uphold company values and contribute positively to the workplace environment.

Key Skills & Competencies

• Strong communication and coordination skills
• Good organizational and time-management abilities
• Basic knowledge of HR and administrative processes
• Proficiency in MS Office (Word, Excel, Email)
• Ability to multitask and work independently

Performance Expectations

• Ownership and accountability for assigned responsibilities
• Accuracy and quality in execution, not just task completion
• Proactive communication and follow-up
• Alignment with company policies and UAE Labour Law

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month